Search For "contact center"
Straive featured in ISG Provider Lens™ Contact Center -- Customer Ex
Updated : 4 years, 7 months ago IST
Singapore, November 4 (ANI/PRNewswire): Straive (erstwhile SPi Global), a market-leader in technology driven EdTech, content, and data solutions, has been named a contender across global geographies by advisory firm Information Services Group (ISG) in its Provider Lens™ Contact Center
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Engagely.ai launches Voice AI Cloud to empower contact centers
Updated : 4 years, 7 months ago IST
Mumbai (Maharashtra) [India], November 3 (ANI/PRNewswire): Engagley.ai, a leading Customer Engagement Automation Platform has launched the AI powered contact center automation platform on the cloud to deliver personalized and humanized customer experience.
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CSS Corp wins best outsourcing provider of the year 2021 at ICMI global co
Updated : 4 years, 7 months ago IST
Bengaluru (Karnataka) [India], November 3 (ANI/PRNewswire): CSS Corp, a global customer experience and technology services provider, today announced that it has been awarded the 'Best Outsourcing Provider 2021' by the International Customer Management Institute (ICMI). The company was named
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Uniphore to acquire Jacada to transform customer experience with advanced
Updated : 4 years, 10 months ago IST
Palo Alto/Atlanta (California/Georgia) [USA]/Herzliya [Israel], July 29 (ANI/BusinessWire India): Uniphore, a leader in Conversational Service Automation (CSA), today announced its agreement to acquire Jacada, a customer experience pioneer with the industry's leading low code/no code platfor
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Uniphore unveils industry-first technologies to strengthen both agent and
Updated : 5 years, 4 months ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [USA], January 29 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced the addition of its new U-Trust portfolio and U-Assist Assurance solution to its portfolio.
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Uniphore and Tech Mahindra partner to drive innovation in customer experie
Updated : 5 years, 6 months ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [United States], December 10 (ANI/BusinessWire India): Uniphore, an early leader in Conversational Service Automation (CSA), today announced that it has entered into a multi-year, multi-million dollar strategic agreement with Tech Mahindra,
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Firstsource partners with Uniphore to deliver exceptional customer experie
Updated : 5 years, 7 months ago IST
Chennai (Tamil Nadu)/Mumbai (Maharashtra) [India], November 6 (ANI/BusinessWire India): Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, today announced a strategic partnership with Uniphore, the global leade
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CSS Corp Wins Gold at the 12th Annual 2020 Golden Bridge Business and Inno
Updated : 5 years, 7 months ago IST
Bangalore (Karnataka) India, Oct 28 (ANI/BusinessWire India): CSS Corp, a new-age IT services and technology support company, today announced that it has won the Gold Award at the 12th Annual 2020 Golden Bridge Business and Innovation Awards.
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CSS Corp Emerges as a Global Leader in ISG Provider Lens™ Contact Ce
Updated : 5 years, 7 months ago IST
Bangalore (Karnataka) [India], Oct 22 (ANI/Business Wire India): CSS Corp, a new-age IT services and technology support company, today announced that it has been recognized as a Leader in the ISG Provider LensTM Contact Center - Customer Experience Services Global 2020 report by Information
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Uniphore adds Robotic Process Automation Technology to its arsenal to Acce
Updated : 5 years, 7 months ago IST
Chennai (Tamil Nadu)[India] / Palo Alto (California) [USA], October 20 (ANI/BusinessWire India): Uniphore, an early market leader in the Conversational Service Automation (CSA) space, announced today that it acquired an exclusive third party license for Robotic Process Automation (RPA) techn
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Uniphore and NTT DATA sign multi-year deal to bring Conversational Service
Updated : 5 years, 7 months ago IST
Chennai (Tamil Nadu) [India] / Palo Alto (California)/Plano (Texas) [USA], October 20 (ANI/BusinessWire India): In response to an increase in global demand for end-to-end customer service solutions, Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and NT
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CSS Corp wins Outsourcing Provider of the Year 2020 at Stevie® Awards
Updated : 6 years, 3 months ago IST
Bengaluru (Karnataka) [India] March 9 (ANI/BusinessWire India): CSS Corp, a new-age IT services and technology support company, today announced that it has won the Gold Stevie Award in the 'Contact Center& Customer Service Outsourcing Provider of the Year 2020' category at the 14th Annua
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