Search For "contact center"
Exotel launches Ameyo XTRM, an Industry-First Telco Regulatory Compliant,
Updated : 3 years, 3 months ago IST
Gurugram (Haryana) [India], March 3 (ANI/NewsVoir): Exotel, a leading full-stack customer engagement platform, today announced the launch of Ameyo XTRM, a cloud-based omnichannel contact center solution for 99.5 per cent uptime. Ameyo XTRM is a pure cloud-based enterprise product running on
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Reliance's Enterprise Business Unit and startelelogic join forces to bring
Updated : 3 years, 4 months ago IST
Noida (Uttar Pradesh) [India], February 9 (ANI/PRNewswire): startelelogic, a major IT services and mobile app development company, today announced its collaboration with Reliance Communications Inc., USA (RCI) to manage its Enterprise customer's Contact Center needs across the US and India m
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Skit.ai Mentioned in the 2022 Gartner Competitive Landscape Conversational
Updated : 3 years, 6 months ago IST
Bengaluru (Karnataka) [India], December 14 (ANI/NewsVoir): Skit.ai, the leading Voice AI SaaS company, announced that it had been recognized in the 2022 Gartner Competitive Landscape Report for Conversational AI Platforms 2022.
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IGT Solutions wins Gold for Tokopedia Care
Updated : 3 years, 6 months ago IST
Jakarta [Indonesia], November 21 (ANI/PRNewswire): IGT Solutions (IGT) won several accolades at the recent '17th Annual Global Top Ranking Performers Awards APAC' organized by ContactCenterWorld--the world's largest contact center association. IGT represented Tokopedia as its CX (Customer Ex
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Movate recognized as a Global Leader in ISG Provider Lens Contact Center -
Updated : 3 years, 7 months ago IST
Bangalore (Karnataka) [India], November 8 (ANI/BusinessWire India): Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a Global Leader in the ISG Provider Lens™ Contact Center - Customer Experi
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Uniphore and CSS Corp partner to drive Conversational AI Innovation for en
Updated : 4 years ago IST
Bengaluru (Karnataka) [India], June 1 (ANI/BusinessWire India): CSS Corp, a global customer experience (CX) and technology provider, and Uniphore, a leader in Conversational Automation, have today announced a strategic partnership and agreement. This partnership will help businesses elevate
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Forbes recognises 24-7 Intouch as one of the Best Employers for Diversity
Updated : 4 years, 1 month ago IST
Winnipeg (Manitoba) [Canada], April 28 (ANI/PRNewswire): 24-7 Intouch, a global leader in contact center and technology solutions, has been recognized as one of the Best Employers for Diversity in 2022 by Forbes and Statista Inc.
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Startek® Partners with AI-Powered Noise Cancellation Solutions Leader
Updated : 4 years, 2 months ago IST
Denver [Colorado]/ Mumbai (Maharashtra) [India] April 12 (ANI/PRNewswire): Startek® (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has entered into a partnership with Krisp, an AI-powered noise cancellation solutions provider built to enhance
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CSS Corp wins Gold Stevie® Award for Outsourcing Service Provider of
Updated : 4 years, 3 months ago IST
Bangalore (Karnataka) [India], March 8 (ANI/BusinessWire India): CSS Corp, a global customer experience and technology services provider, today announced that it has won the Gold Stevie Award in the 'Contact Center or Customer Service Outsourcing Provider of the Year 2022' category at the 16
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Uniphore simplifies customer service with additions to its industry-leadin
Updated : 4 years, 3 months ago IST
Chennai (Tamil Nadu) [India]/Palo Alto (California) [US], March 2 (ANI/BusinessWire India): Uniphore, the leader in Conversational Automation, today announced the addition of new solutions to its flagship Conversational AI & Automation platform -- the industry's only platform that provid
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Knowlarity's multichannel cloud contact center for all business sizes
Updated : 4 years, 6 months ago IST
Gurugram (Harayana) [India], November 30 (ANI/PRNewswire): Knowlarity, one of Asia's foremost Cloud Business Communication providers, excels at meeting the communication challenges of the ever-evolving businesses and customer expectations.
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CSS Corp recognized as a Global Leader in ISG Provider Lens ™ Contac
Updated : 4 years, 7 months ago IST
Bengaluru (Karnataka) [India], November 11 (ANI/PRNewswire): CSS Corp, a global customer experience and technology services provider, today announced that it has been recognized as a Global Leader in the ISG Provider Lens™ Contact Center - Customer Experience Services Global 2021 repor
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