ClearTouch expands fintech footprint with goCollect integration

Chennai (Tamil Nadu) [India], January 29: ClearTouch, a leading provider of AI-driven cloud contact center...

Movate and Krisp Announce Strategic Partnership

Bengaluru (Karnataka) [India], January 28: Movate, a global leader in digital technology and customer experience...

AROA Invests in C-Zentrix, an AI-Powered CCaaS Provider

Gurgaon (Haryana) [India], January 7: C-Zentrix, the flagship brand of Towards Vision Technologies Ltd. (TVT), a...

Kapture CX Reports Sustained Profitability, 80% YoY Growth

Bengaluru (Karnataka) [India], December 10: Kapture CX, a leading full-stack AI-driven enterprise-customer...

Simple2Call Launches New, Fully Compliant AI-powered Contact

New Delhi [India] July 11: With telecom compliance under increasing regulatory pressure in India, enterprises are...

SuccessKPI Hosts Groundbreaking India Summit

Hyderabad (Telangana) [India] March 11: SuccessKPI, a leading cloud-native workforce engagement management (WEM)...

HCLTech and Microsoft expand partnership to transform contact...

This collaboration is set to enhance the capabilities of contact centers by utilizing Microsoft Dynamics 365 Contact...

Air India faces technical difficulties at contact centers

Air India on Thursday announced a customer advisory informing that its contact centers are currently experiencing...

Movate Shines as Global Leader in ISG Customer Experience Service

Bengaluru (Karnataka) [India], October 16: Movate, a digital technology and customer experience (CX) services...

Sobot Announces the Launch of Upgraded AI Agent in September

Singapore, August 21: Sobot, an all-in-one contact center solution provider, will launch its upgraded AI Agent...

Convin launches LLM for Indian contact centers

New Delhi [India], August 13: Convin, a leading AI-powered conversation intelligence platform for call center...

Mobicule accelerates growth in Phygital Debt Resolution Space

New Delhi [India], July 2: Mumbai-based, Mobicule Technologies Pvt. Ltd., a frontrunner in Phygital Debt Resolution...