Bangalore (Karnataka) [India], February 25 (ANI/BusinessWire India): CSS Corp and SupportLogic have announced a strategic partnership to help businesses elevate their customer support experience proactively by preventing escalations, improving backlog management, and reducing customer adopti
Bengaluru (Karnataka) [India], January 10 (ANI/BusinessWire India): DevOps Enabler & Co., one of India's fast-rising DevOps service providers and IT operations companies, has proudly announced that they celebrated their 6th anniversary on the 12th of December 2021.
New Delhi [India], December 31 (ANI/GIPR): Customers can now contact Hitachi Cooling & Heating customer support through their favourite communication channel- WhatsApp.
Bengaluru (Karnataka) [India], November 9 (ANI/PRNewswire): Yellow.ai, the world's leading customer experience (CX) automation platform, trusted by 1000+ enterprises globally, today announced the launch of a new solution - the 'INBOX' - a unified omnichannel customer support helpdesk for age
Bengaluru (Karnataka) [India], September 24 (ANI/NewsVoir): Oxford Business Group, which specializes in gathering business intelligence on emerging markets around the world, adopted Hiver - the world's first helpdesk built for Google Workspace - and substantially improved its customer suppor
Bengaluru (Karnataka) [India], Aug 28 (ANI): The market for conversational artificial intelligence (AI) is expected to grow from 4.2 billion dollars in 2019 to 15.7 billion dollars by 2024, customer support automation startup Verloop.io has said.
London [United Kingdom], August 11 (ANI/PNN): Traders Union has come up with a comprehensive and updated list of the top 5 forex brokers to pay attention to in 2021.
Bengaluru (Karnataka) [India], July 27 (ANI): Customer support automation startup Verloop.io said on Tuesday it has invested about Rs 18 crore into developing super bots that can understand natural languages for improving support automation.
Bengaluru (Karnataka) [India], July 27 (ANI/NewsVoir): itGenius, a Google G Suite services consultancy in Australia, adopted Hiver - the world's first Gmail-based help desk, and remarkably improved its customer support team's efficiency.
Gurugram (Haryana) [India], May 28 (ANI/BusinessWire India): BMW Group India has announced a special customer support initiative exclusively for doctors who own a BMW / MINI car or a BMW Motorrad bike and have been selflessly working round the clock to fight the COVID-19 pandemic.
Bengaluru (Karnataka) [India], Apr 28 (ANI): As India battles a second wave of the Covid-19 pandemic, customer support automation platform Verloop.io has joined in the battle to procure and distribute oxygen cylinders to aid patients as they await beds at hospitals.
Bengaluru (Karnataka) [India], March 11 (ANI/BusinessWire India): Customer support automation, Verloop.io launched a new voice-to-text application today. This new-age product allows customers to chat with bots by sending voice notes. With the homegrown NLP algorithms, the system will be able