ADD ANI AS A TRUSTED SOURCE
googleads
Menu
Business

Verloop.io infuses Rs 18 crore to build NLP super bots

Bengaluru (Karnataka) [India], July 27 (ANI): Customer support automation startup Verloop.io said on Tuesday it has invested about Rs 18 crore into developing super bots that can understand natural languages for improving support automation.

ANI Jul 27, 2021 16:38 IST googleads

The platform is used by over 5,000 brands globally

Bengaluru (Karnataka) [India], July 27 (ANI): Customer support automation startup Verloop.io said on Tuesday it has invested about Rs 18 crore into developing super bots that can understand natural languages for improving support automation.
These funds are allocated from the series A funding that was raised in 2020.
While verloop.io also uses NLP bots currently, these super bots powered by AI can support 92 per cent of all customer queries without human intervention.
Right now, said the platform, its bots can support over 60 per cent of customer queries without the need of a human call centre executive.
The super bots can cater to clients across sectors and support six new languages. Verloop.io already supports 14 languages including Hindi, Arabic, Konkani, Tamil, Telugu, Kannada and Hinglish (Hindi and English). The NLP superbots will be able to raise this number to 20.
"An important component in building AI-powered chatbots is understanding context," said Gaurav Singh, Founder and CEO.
"Sequential chat conversations, slot filling and entity recognition aid in making our bots understand and respond with the correct context." (ANI)

Get the App

What to Read Next

Business

Govt Urges Citizens to Avoid Panic Booking

Govt Urges Citizens to Avoid Panic Booking

Amid global energy disruptions following the closure of the Strait of Hormuz, the government has assured that the domestic supply of LPG, petrol, diesel, kerosene, and natural gas remains stable, while citizens are urged to avoid panic booking and conserve fuel, said Sujata Sharma, Joint Secretary of the Ministry of Petroleum and Natural Gas, today.

Read More
Business

India pushes for green ship recycling, euro-compliant yards

India pushes for green ship recycling, euro-compliant yards

India is rapidly expanding its ship recycling sector and upgrading shipbreaking yards to meet European environmental standards, as part of a broader effort to strengthen its maritime industry and reduce logistics costs, Sushant Kumar Purohit, Chairperson of VO Chidambaranar Port Authority, said today.

Read More
Business

AdvantageClub.ai Celebrates 100 Global Women HR Leaders Driving

AdvantageClub.ai Celebrates 100 Global Women HR Leaders Driving

Gurugram (Haryana) [India], March 12: AdvantageClub.ai, a global AI-powered employee rewards, recognition and wellbeing platform, has unveiled the winners of the Most Admired Women Awards (MAW) 2026, honouring 100 outstanding women HR leaders who are driving transformation across the global workplace landscape.

Read More
Business

Kody Technolab Ltd. Launches Medigo Robot

Kody Technolab Ltd. Launches Medigo Robot

Ahmedabad (Gujarat) [India], March 12: Kody Technolab Limited today announced the launch of Medigo Robot, a health screening robot developed to enable rapid preventive health assessments and expand access to routine screening across healthcare, public, and institutional environments.

Read More
Business

"No shortage of petrol, diesel, kerosene, ATF or fuel oil"

"India has sufficient gas production and supply arrangements to sustain this position even in the event of a prolonged conflict. Power generation for every household and for industry is fully protected," Hardeep Singh Puri said. Opposition members sloganeered and protested against Puri's remarks.

Read More
Home About Us Our Products Advertise Contact Us Terms & Condition Privacy Policy

Copyright © aninews.in | All Rights Reserved.