San Mateo (California) [US], February 28: Yellow.ai, a global leader in generative AI-powered customer service automation, today announced the general availability of Email Automation to effectively manage high volumes of email-based support inquiries. The solution leverages generative AI to
New Delhi [India], February 16: Max Life Insurance Company Ltd. ('Max Life'/ 'Company'), has moved all of its mission-critical database workloads to Oracle Exadata Database Service running on the Exadata platform in Oracle Cloud Infrastructure (OCI). In addition, Max Life has migrated its co
Mumbai (Maharashtra) [India], February 9: Fibe (formerly EarlySalary), India's leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%. Through its association with Locobuzz, a CX management platform, Fibe has improved the efficiency and effec
New Delhi [India], October 18: A known chai firm, NRI Chaiwala is known for its dedication to authentic flavors and focus on customers' mindset. NRI Chaiwala, founded by Jagdish Kumar, has grown into a popular chai destination, providing a wide range of chai flavors and delicious food that s
New Delhi [India], October 7: Shreeji Family Jewellers, a trusted name in the world of exquisite jewelry, traces its roots back to 1999 when the eminent jeweler, Shreeji Jewellers, opened its doors in West Ahmedabad. Their singular focus was to provide discerning clientele with exceptional s
New Delhi [India], September 18: In the fast-paced world of logistics and supply chain management, innovation isn't just a buzzword; it's the driving force that propels businesses forward. Imagine a platform that not only streamlines logistics operations but also revolutionizes the way compa
In a major crackdown on illegal call centres, fake customer service centres, the Guwahati city police have arrested three masterminds and detained 191 others while also confiscating a substantial quantity of electronic devices.
New Delhi [India], September 15: Patra Travels, a renowned and trustworthy travel company since 2008, has recently launched their brand-new B2C flight ticket portal, revolutionizing the way people book their flights. What sets this portal apart is its unique selling point of zero convenience
Hyderabad (Telangana) [India], August 30: Volkswagen India today announced the inauguration of five new touchpoints in Telangana and Andhra Pradesh, underscoring the company's commitment to providing premium German-engineered & safe products along with exceptional & convenient servic
Chennai (Tamil Nadu) [India], August 29: Technology, innovation and exceptional customer service have become integral to modern interior design and architecture projects. Timely deliveries, flexibility in designs, and including clients in the creative process have created new pathways for de
New Delhi [India], August 28: Travel2Agent.com, a prominent player in the travel and tourism industry, has recently been bestowed with the esteemed India Travel Award for its exceptional customer-centric approach in the realm of outbound tourism. This esteemed recognition was granted by DDPL
Mumbai (Maharashtra) [India], August 24: Liberty General Insurance, one of the leading general insurance companies in India commemorates the 5th anniversary of its in-house Health Claims Unit, Liberty Health 360, showcasing significant growth, technological advancements, and unparalleled cus