Search For "customer service"
AI Training Now a Priority for At Least 50 per cent of Enterprises; Expand
Updated : 1 year, 6 months ago IST
Bangalore (Karnataka) [India], September 16: Great Learning (GL), a leading global edtech company for higher education and professional training, has released the "Workforce Skills Evolution Report 2024-25". Based on trends observed among Great Learning's client partners across various secto
Read More
Nikshan Opens New Showroom in Kozhikode, Setting New Standards for Home So
Updated : 1 year, 6 months ago IST
Kozhikode (Kerala) [India], September 5: Nikshan, a leading name in the home appliance industry, has officially launched its latest showroom in Kozhikode, showcasing a wide range of products and exceptional customer service. The grand opening was held on Sunday, September 1, 2024, at 10:30 A
Read More
VTEX Acquires Weni to Enhance Its Composable and Complete Platform, Delive
Updated : 1 year, 6 months ago IST
Mumbai (Maharashtra) [India], September 4: VTEX (NYSE: VTEX), the composable and complete commerce platform trusted by 2,600 global enterprise brands and retailers, has acquired Weni, a leader in customer service solutions fueled by advanced AI. This acquisition strengthens VTEX's ability to
Read More
GenAI Enables Customer Experiences in APAC to Reach Their Full Potential
Updated : 1 year, 7 months ago IST
Kuala (Lumpur) [Malaysia], August 26: Global cloud communications platform Infobip has released a new report with research insights by leading analyst firm IDC. The new Infobip eBook titled "Unlocking the potential of GenAI in CX" takes a closer look at how GenAI is enabling businesses to sc
Read More
Kapture CX accelerates the adoption of AI-based customer service bots with
Updated : 1 year, 7 months ago IST
New Delhi [India], August 16: Kapture CX, India's leading GenAI powered CX automation platform has announced the launch of Self Serve 2.0, an AI-powered customer self service solution. This strategic step marks a significant milestone in Kapture's journey to revolutionise customer service
Read More
Star Health Insurance Achieves Industry-First Milestone with 100+ Claim Tr
Updated : 1 year, 7 months ago IST
Chennai (Tamil Nadu) [India], August 8: Star Health and Allied Insurance (Star Health Insurance), India's largest retail health insurance company, today announced a milestone achievement that sets new benchmarks in the industry. Demonstrating its commitment to efficient customer service and
Read More
How your driving record affects your car insurance premiums
Updated : 1 year, 7 months ago IST
Mumbai (Maharashtra) [India], July 30: Kotak General Insurance, an insurance provider in India highlights how driving record affects car insurance premiums. Car insurance is an important aspect in India, that offers protection in the event of accidents or unforeseen circumstances. One of the
Read More
Everise and Sanas Exclusively Partner to Transform Customer Experience Wit
Updated : 1 year, 7 months ago IST
Plantation (Florida) [US], July 30: Everise, a leader in transforming customer service for global healthcare companies, today announced its exclusive partnership with Sanas, a global leader in real-time speech and accent conversion technology. The partnership provides Everise exclusive acces
Read More
NIIT IFBI Announces ACE Banker Program in Collaboration with HDFC Bank
Updated : 1 year, 8 months ago IST
New Delhi [India], July 29: NIIT Institute of Finance, Banking and Insurance (NIIT IFBI), a subsidiary of NIIT, today announced the launch of the "ACE Banker Program" in collaboration with HDFC Bank, India's largest private sector bank. A key component of NIIT's Talent Pipeline as a Service
Read More
Himachal Pradesh: Kangra Airport gets second place in customer satisfactio
Updated : 1 year, 8 months ago IST
Other top-ranked airports after Kangra Airport are Leh (third), Madurai (fourth). This ranking depicts an improvement in customer service experience.
Read More
Bacancy Technology Receives CE Certification for CCS2 Charger Controller,
Updated : 1 year, 8 months ago IST
New Delhi [India], July 25: Bacancy Technology, a leading e-mobility solution provider, is proud to announce that its CCS2 Charger Controller has received CE certification, marking a significant milestone in its expansion into the European market.
Read More
RTX Pratt & Whitney establishes new global customer service center in
Updated : 1 year, 8 months ago IST
The facility is expected to employ more than 150 aerospace experts and engineers. These professionals will support a global customer service ecosystem and will be co-located with Pratt & Whitney's supply chain operations, engineering, and digital transformation centres of excellence in I
Read More