Search For "customer experience"
Ozonetel and Locobuzz unify voice & social channels to disrupt a CX market
Updated : 3 months, 2 weeks ago IST
Ozonetel, an industry-leading provider of the unified customer experience intelligence platform oneCXi, has entered into a strategic collaboration with Locobuzz, an enterprise leader in digital customer experience
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Kapture's Survey of CX Leaders Reveals Massive AI Ambition but Only 7% Hav
Updated : 3 months, 2 weeks ago IST
Bengaluru (Karnataka) [India], December 8: A new industry survey conducted by Kapture CX reveals that AI has officially reached a point of universal adoption intent in customer experience. 99% of CX leaders surveyed confirmed they are either evaluating, piloting, or deploying AI solutions wi
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ZTE CDO Cui Li speaks at Economist Impact's AI Innovation Asia 2025
Updated : 3 months, 3 weeks ago IST
Singapore, December 4: ZTE Corporation (0763.HK / 000063.SZ), a global leading provider of integrated information and communication technology solutions, announced that its Chief Development Officer, Cui Li, spoke at AI Innovation Asia 2025, hosted by Economist Impact, the thought-leadership
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Tata Communications acquires 51% stake in US-based AI platform Commotion
Updated : 3 months, 3 weeks ago IST
Tata Communications has acquired a 51 per cent stake in Commotion Inc., a US-based AI-native enterprise SaaS company, in a strategic move to strengthen its AI-led customer experience and digital transformation capabilities.
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EOSGlobe Expands in NCR with New Noida Delivery Centre, Strengthens Region
Updated : 3 months, 3 weeks ago IST
Noida (Uttar Pradesh) [India], December 1: EOSGlobe, India's leading business process management and customer experience management company, announced the launch of its new 30,000 sq. ft. delivery centre in Noida, marking a significant expansion of its national operations and reinforcing NCR
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CooperVision Opens Regional Service Centre in partnership with CEVA Logist
Updated : 3 months, 3 weeks ago IST
Singapore, December 1: CooperVision Asia Pacific, in collaboration with CEVA Logistics, has opened a new Regional Service Centre in Singapore, marking a significant milestone in both companies' commitment to enhance supply chain and logistics capabilities across the Asia Pacific region.
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Comviva unveils its AI vision for MarTech with GenAI-Driven MobiLytix® Rea
Updated : 4 months ago IST
New Delhi [India], November 25: Comviva, a global leader in digital transformation solutions across customer experience management, data monetization, and digital financial services, today announced the unveiling of its GenAI driven MobiLytix® Real Time Marketing (RTM) with advanced AI capab
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Exato Technologies Limited Announces Opening of IPO on November 28, 2025
Updated : 4 months ago IST
Noida (Uttar Pradesh) [India], November 25: Exato Technologies Limited ("Exato"), a next-generation digital transformation and customer experience technology company, today announced the launch of its Initial Public Offering (IPO). Exato is backed by Ace Investor Mr. Vijay Kedia and family w
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Aduna and Comviva Partner to Drive Global Enterprise Adoption of Network I
Updated : 4 months ago IST
New Delhi [India], November 25: Comviva, the global leader in digital transformation solutions, specializing in customer experience management, data monetization, and digital financial services, today announced its partnership with Aduna, the global aggregator of standardised network APIs. T
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2026 will be year of visible change for Air India: CEO Campbell Wilson
Updated : 4 months ago IST
Air India CEO Campbell Wilson on Monday said 2026 will mark the most significant shift in customer experience as the airline completes major upgrades across its fleet and begins inducting new wide-body aircraft.
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AI with a Human Heart: How Kissht Keeps People at the Center of Technology
Updated : 4 months ago IST
Mumbai (Maharashtra) [India], November 24: For Kissht, Artificial Intelligence is not just about precision or automation. It is about enabling better understanding, fairer decisions, and more meaningful customer experiences. Founded by Ranvir Singh and Krishnan Vishwanathan, Kissht was built
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Brick & Bolt strengthens leadership to drive Transparent, Tech-Enabled Con
Updated : 4 months ago IST
New Delhi [India], November 24: Brick & Bolt, India's leading tech-enabled construction company, recently announced the appointment of Mr Abhinandan Narayan, as Chief Business Officer. A seasoned leader with a track record of scaling high-growth organizations, Narayan will spearhead Brick &
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