Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai delivered a landmark year--achieving Level 5 Customer Experience accreditation, record passenger and cargo milestones, major sustainability breakthroughs and global recognition for excellence.
Mumbai (Maharashtra) [India], December 24: Pressto India has announced the appointment of Sumant Kasliwal as Managing Director and Chief Executive Officer. The appointment comes as the company looks to expand its retail presence and strengthen its direct to consumer and omni channel capabili
New Delhi [India], December 23: Comviva, the global leader in digital transformation solutions, specializing in customer experience management, data monetization, and digital financial services, has been honoured with the IBS Intelligence Global FinTech Innovation Award 2025 for 'Best In-Cla
Among women applicants, Tier 1 cities accounted for roughly 2 crore applications, while Tier 2 and Tier 3 cities contributed around 1.8 crore, reflecting nearly 30% growth in emerging markets. Median salaries for women rose by an estimated 22%, aligned with higher entry into finance, admi
Melbourne [Australia], December 19: Startek®, a digital-first global customer experience (CX) solutions provider, announced that in 2025, Startek Australia has been recognized as a winner for Employer of Choice and as an ABA100® Winner for Business Excellence in The Australian Business Award
Kuala Lumpur [Malaysia]/ Denver (Colorado) [US], December 18: Startek®, a digital-first global customer experience (CX) solutions provider, announced that Startek Malaysia has been honored with three major recognitions at the HR Asia Best Companies To Work For In Asia 2025 Awards. The organi
Hyderabad (Telangana) [India], December 17: Pennant Technologies, an agile and innovative financial technology company, today announced that its client -- CARS24, a leading digital automotive marketplace -- has successfully transformed its lending operations by implementing pennApps Lending
Singapore, December 17: MoEngage, the customer engagement platform for consumer brands, announced it has raised an additional $180 million as part of its Series F round. This follows the $100 million secured in November 2025, taking the total Series F raise to $280 million. The latest invest
Mumbai (Maharashtra) [India], December 17: Startek®, a digital-first global customer experience (CX) solutions provider, announced that it has been recognized with three major Comparably Awards for 2025: Best company compensation, Best CEOs and Best company culture. These honors reflect empl
Plano (Texas) [US], December 12: Movate, a global leader in digital technology and customer experience (CX) services, today announced the acquisition of Solomo, a premier Salesforce, data and AI consulting company with deep specialization in the healthcare sector. This strategic move positio
Vodnjan [Croatia], December 10: Infobip, the leading global cloud communications platform for customer engagement, identified a remarkable upswing in its Black Friday messaging traffic, with use of Rich Communication Services (RCS) surging 277% on Black Friday 2025 compared to the previous y
Bengaluru (Karnataka) [India], December 10: Kapture CX, a leading full-stack AI-driven enterprise-customer experience platform, today announced its sustained profitability, along with strong 80% year-over-year growth. Supported by major new wins from mainstream banking and fintech clients, t