New Delhi [India], September 8: The eCommerce industry is a dynamic and ever-evolving landscape characterised by rapid technological advancements, changing consumer preferences, and fierce competition. To succeed, businesses must adapt to these shifts, prioritise customer experience, and emb
Mumbai (Maharashtra) [India], September 7: In today's rapidly evolving digital landscape, the next generation of the internet- 'metaverse' represents a paradigm shift in the way people connect, interact and experience in the online world. SBI Life Insurance, one of the most trusted private l
Bangalore (Karnataka) [India], September 4: VTEX (NYSE: VTEX), the global enterprise digital commerce platform, announced today its strategic partnership with Vinculum, a leading global software company enabling omnichannel retailing trusted by 1,000+ brands in 30 countries. The core objecti
Mumbai (Maharashtra) [India], August 30: Netcore, an AI-powered Customer Experience & Personalisation platform for Ecommerce, announced its Netcore Unbxd ecommerce search solution has been recognised as a leader in Commerce Search and Product Discovery in The Forrester Wave™: Comme
New Delhi [India], August 29: In a significant move to elevate the gifting experience for millions of customers, India's largest gifting brand FNP has officially joined the Open Network for Digital Commerce (ONDC). This strategic collaboration aims to revolutionize the way individuals and bu
Hyderabad (Telangana) [India], August 24: Global Healthcare Exchange (GHX) today announced the appointment of Swastik Bihani as Managing Director and Country Head of India. In this role, Bihani will lead the expansion of GHX India's Global Capability Center (GCC) in Hyderabad, driving value
Pune (Maharashtra) [India], August 23: My Account - Bajaj Finance customer portal - formerly known as Experia - has now been revamped for an enhanced customer experience. With this update, My Account is now a one-stop shop for a host of do-it-yourself (DIY) services. An end-to-end solution f
Mumbai (Maharashtra) [India], August 21: SBI Life Insurance, one of the most trusted private life insurance companies in the country, launched its dedicated 24X7 inbound contact centre to address before and after purchase queries related to comprehensive insurance solutions provided by the c
New Delhi [India], August 21: Cubastion, an innovative technology powerhouse based in India, with offices in Japan and the United States, is a trailblazer in digital innovation. With a distinguished 17-year history, Cubastion is known for providing customer-centric new age technology solutio
Conway (Arkansas) [US], August 17: Acoustic, a global marketing and customer engagement provider for B2C brands, today announced its partnership with Snowflake, the Data Cloud company, to optimize data sharing within the Acoustic Connect℠ platform. Acoustic Connect, Powered by Snowflake, ena
Bangalore (Karnataka) [India], August 11: Asianet Satellite Communications Limited (ASCL), one of India’s leading Multi Service Operator (MSO) and Internet Service Provider (ISP) announced a technological partnership with Aprecomm that empowers it with cutting-edge consumer insight-generatin
Dubai [UAE], August 11: Flytxt, a leading provider of AI-driven Customer Lifetime Value (CLTV) Maximization SaaS, announced today that it has received the prestigious Frost & Sullivan 2023 Competitive Strategy Leadership Award in the domain 'AI for Telecom CX'.