The study reflected Indian organisations' readiness to deploy the right AI and automation solutions in 2022 which has made their CX and employee experience (EX) journey promising in 2023 and that, they plan to further increase the investments in 2023.
Mumbai (Maharashtra) [India], April 18 (ANI/NewsVoir): MDIndia Health Insurance TPA, a prominent player in third-party administration (TPA) of health insurance and a staunch believer in providing exceptional "CARE" to its customers, is thrilled to announce the significant expansion and openi
Mumbai (Maharashtra) [India], April 14 (ANI/BusinessWire India): Hiranandani Group leases 2500 sqft of commercial real estate space to one of India's leading beauty and wellness salon brands, Lakme, in April FY23. The Lakme Salon located in Galleria at Powai is its biggest and the most opule
Gurgaon (Haryana) [India], April 14 (ANI/BusinessWire India): In one of the first significant India-focused outsourcing consolidations of 2023, full-service BPO MattsenKumar has been acquired by Bill Gosling Outsourcing (BGO), a growing international BPO headquartered in Toronto, Canada. Wit
Mumbai (Maharashtra) [India], April 12 (ANI/NewsVoir): WebEngage, the leading full-stack retention operating system, today announced that it has partnered with Liferay Inc., which develops an enterprise level, cloud-powered digital experience platform (DXP), to create a unique customer exper
Bengaluru (Karnataka) [India], April 10 (ANI/PRNewswire): Denali Advanced Integration, a leading global technology integrator, is continuing to make investments in India where they will continue to expand sales and operations to support the global business. Earlier this year, Denali announce
New Delhi [India], April 4 (ANI/PNN): Modern customers' perceptions of finance have changed because of fintech. Fintech startups created new goods and services or altered existing ones by using technology says Siddharth Mehta, founder & CIO of Bay Capital, all with the primary objective
Mumbai (Maharashtra) [India], March 29 (ANI/BusinessWire India): Dentsu today announced the appointment of Ashish Khanna as Global CEO, Dentsu Global Services (DGS), a globally networked talent capability that delivers high quality services across dentsu's Creative, Media, and Customer Exper
Gurugram (Haryana) [India], March 22 (ANI/NewsVoir): Kapture - a renowned SaaS-based Customer Experience platform has recently been rewarded with the title of "Most Popular Software in CRM for Q1 2023" by SaaSworthy and has also been featured in the list of Best Software 2023 released by G2.
Bangalore (Karnataka) [India], March 22 (ANI/BusinessWire India): Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced the launch of its new global delivery center in Atal Bihari Vajpayee Tower, Ebene, Mauritius. It will leverage hi
Mumbai (Maharashtra) [India], March 17 (ANI/PRNewswire): One of India's top Apple Premium Resellers Maple has announced a special offer on the iPhone 14 in celebration of the upcoming festival of Gudi Padwa. From March 15th to March 31st, customers can avail a flat discount of Rs 23,000 on t
New Delhi [India], March 4 (ANI/PNN): The CXM Program created by a pioneering MarTech firm Weaddo creates a stir as it generates 10x ROI for its clients. The goal of this CXM program is to assist brands of all sizes in enhancing and improving their customer experiences while achieving busine