Search For "customer experience"
83 per cent of Indian Businesses Invest in Conversational AI, Reveals New
Updated : 1 year, 8 months ago IST
New Delhi [India], July 3: A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations to improve the overall experience. In India, 83 per cent of businesses in IDC's Future of Customer Experience Surve
Read More
Comviva Certified as a Great Place To Work in India
Updated : 1 year, 8 months ago IST
New Delhi [India], July 1: Comviva, the global leader in customer experience and data monetization solutions, today announced that it has received the prestigious Great Place to Work® Certification™ by the Great Place to Work.
Read More
Movate Appoints Two Strategic C-Suite Executives to Drive Growth and Ongoi
Updated : 1 year, 9 months ago IST
Plano (Texas) [US], June 28: Movate, a digital technology and customer experience (CX) services provider, announces the appointment of two distinguished growth leaders to its C-Suite team. Dariyus Setna joins as EVP and Chief Revenue Officer for 'Digital Services', while Chris Condon assumes
Read More
Startek recognized on 2024 IAOP Global Outsourcing 100® list
Updated : 1 year, 9 months ago IST
Mumbai (Maharashtra) [India], June 27: Startek®, a global customer experience (CX) solutions provider, is proud to announce its inclusion on the 2024 Global Outsourcing 100® list by the International Association of Outsourcing Professionals® (IAOP®). This year, Startek wa
Read More
Finance ministry urges banks to enhance customer experience and financial
Updated : 1 year, 9 months ago IST
In a meeting in New Delhi on Tuesday, Department of Financial Services (DFS) Secretary Dr. Vivek Joshi chaired a review meeting where initiatives such as CKYC, the Jan Samarth portal, Aadhar seeding, and other relevant schemes were reviewed.
Read More
Startek wins 2024 People's Choice Stevie award for Favorite New Products
Updated : 1 year, 9 months ago IST
Mumbai (Maharashtra) [India], June 25: Startek®, a digital first global customer experience (CX) solutions provider, announced its Startek Interaction Analytics solution was named winner of the 2024 People's Choice Stevie® Award in the 22nd Annual American Business Awards® for
Read More
Assurance Intl Ltd Extends Its Licensing With Goodyear, Introducing New Ca
Updated : 1 year, 9 months ago IST
New Delhi [India], June 21: Assurance Intl Limited, a renowned name in the lubricant and automotive care industry, is pleased to announce the extension of their successful licensing collaboration with The Goodyear Tire & Rubber Company, a global leader in tire and rubber manufacturing ba
Read More
Celebrate at Maple and get an iPhone 15 at Rs 29,401. At the launch of the
Updated : 1 year, 9 months ago IST
New Delhi [India], June 21: Launch of the First Apple Premium Partner Store in Mumbai. Maple proudly announces the grand opening of its first and largest Apple Premium Partner Store in Mumbai, located at Nexus Mall, Seawoods. The grand launch will take place on June 21st, 2024, promising an
Read More
Startek earns prestigious recognition as India's Best Companies To Work Fo
Updated : 1 year, 9 months ago IST
Mumbai (Maharashtra) [India], June 20: Startek®, a digital-first global customer experience (CX) solutions provider, was named one of India's Best Companies To Work For 2024. This recognition follows Startek India's achievement of Great Place To Work® Certification™ for 2024-
Read More
Comviva introduces CNPaaS for advanced monetization with Network APIs
Updated : 1 year, 9 months ago IST
New Delhi [India], June 18: Comviva, the global leader in customer experience and data monetization solutions, today announced a landmark enhancement to its CPaaS solution for Telecom providers- NGAGE. This strategic enhancement elevates NGAGE to a CNPaaS (Communication Network Platform as a
Read More
Startek sweeps eight W.E. Global Employees' Choice Awards
Updated : 1 year, 9 months ago IST
Mumbai (Maharashtra) [India], June 14: Startek®, a global customer experience (CX) solutions provider, today, announced that it has won eight awards at the W.E. Global Employees' Choice Awards by W.E.-Matter. Among these prestigious accolades, Startek was honored with the esteemed W.E.-
Read More
Infobip's New Research Reveals a 43.51 per cent Rise in WhatsApp Usage in
Updated : 1 year, 9 months ago IST
New Delhi [India], June 11: In its comprehensive global messaging trends report, Infobip, a leading global cloud communications platform, revealed a significant 43.51% year-on-year increase in WhatsApp messaging in India throughout 2023. From an extensive analysis of more than 473 billion di
Read More