Search For "customer experience"
Visa Unveils Groundbreaking Payment Innovations at Global Fintech Fest 202
Updated : 1 year, 6 months ago IST
Mumbai (Maharashtra) [India], August 31: Visa (NYSE: V), the global leader in digital payments, has unveiled an array of innovative payment products and solutions during the Global Fintech Fest 2024. These advancements, developed in collaboration with a range of partners, are set to drive
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Infosys to Introduce High-Performance Generative AI-Powered Telco Solution
Updated : 1 year, 7 months ago IST
Bengaluru (Karnataka) [India], August 29: Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the expansion of its collaboration with NVIDIA for AI-powered, customer-centric solutions to drive innovation and operat
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Fusion CX Announces Strategic Investment in RCC BPO, Belize
Updated : 1 year, 7 months ago IST
Kolkata (West Bengal) [India], August 29: Fusion CX, a leading provider of customer experience (CX) and business process management solutions, announced the completion of strategic investment into RCC BPO, a prominent outsourcing services provider based in Belize. This strategic investment w
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Mastercard Collaborates with PayU to Introduce Its Brighterion AI Solution
Updated : 1 year, 7 months ago IST
Mumbai (Maharashtra) [India], August 28: Mastercard and PayU, one of India's leading digital financial services providers, today announced a strategic collaboration to deploy Brighterion AI solutions within PayU's payment business in India. The collaboration is aimed at enhancing PayU's appr
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Reimagining the Role of Insurance GCCs: Allstate India's Journey towards a
Updated : 1 year, 7 months ago IST
Bangalore (Karnataka) [India], August 26: In alignment with Allstate Insurance Company's vision of helping customers protect their hopes and dreams, Allstate India has redefined the role of Insurance Global Capability Centers (GCCs). The company now not only delivers exceptional claims handl
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GenAI Enables Customer Experiences in APAC to Reach Their Full Potential
Updated : 1 year, 7 months ago IST
Kuala (Lumpur) [Malaysia], August 26: Global cloud communications platform Infobip has released a new report with research insights by leading analyst firm IDC. The new Infobip eBook titled "Unlocking the potential of GenAI in CX" takes a closer look at how GenAI is enabling businesses to sc
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CARS24 and Truecaller partner to elevate customer experience with safe, ef
Updated : 1 year, 7 months ago IST
Bengaluru (Karnataka) [India], August 21: CARS24, the leading AutoTech company streamlining and revolutionizing the sale, purchase, and financing of pre-owned cars in India, Australia, Thailand, and UAE, has announced a strategic partnership with Truecaller, the premier global platform fo
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Startek Expands UK Operations with Acquisition of a Strategic stake in Int
Updated : 1 year, 7 months ago IST
Mumbai (Maharashtra) [India], August 20: Startek, a global leader in customer experience management solutions, today announced the acquisition of a controlling interest in Intelling, a United Kingdom-based customer acquisition and retention specialist. This strategic move is set to bolste
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Kapture CX accelerates the adoption of AI-based customer service bots with
Updated : 1 year, 7 months ago IST
New Delhi [India], August 16: Kapture CX, India's leading GenAI powered CX automation platform has announced the launch of Self Serve 2.0, an AI-powered customer self service solution. This strategic step marks a significant milestone in Kapture's journey to revolutionise customer service
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SBI General Insurance and HSBC India Forge bancassurance partnership
Updated : 1 year, 7 months ago IST
The collaboration will cater to the diverse needs of affluent Indians through HSBC India's extensive branch and digital network, ensuring customers have convenient access to a broad range of insurance products. This partnership is set to enhance customer experience by effectively meeting spe
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SS Mobile Launches Ambitious Expansion: Project Vistaar Plans to open 55 S
Updated : 1 year, 7 months ago IST
Mumbai (Maharashtra) [India], August 2: SS Mobile, India's 5th largest mobile retail company, proudly announces Project Vistaar 55 x 55. In this project, SS Mobile is opening 55 new retail locations within 55 days across North Maharashtra, South Maharashtra, Vidarbha, Marathwada, and Karnata
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Startek® Philippines honored with the Philippines Best Employer Brand
Updated : 1 year, 7 months ago IST
Mumbai (Maharashtra) [India], July 31: Startek®, a global provider of customer experience (CX) solutions, announced that Startek Philippines was awarded The Philippines Best Employer Brand Award 2024 by the Employer Branding Institute. This esteemed recognition underscores the company's
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