Search For "customer experience"
HCLTech and Microsoft expand partnership to transform contact centers with
Updated : 1 year, 2 months ago IST
This collaboration is set to enhance the capabilities of contact centers by utilizing Microsoft Dynamics 365 Contact Center, a Copilot-first solution designed to deliver superior customer experiences, streamline problem-solving, and drive operational efficiency.
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Hisab has helped brands CAPSTONE REAL ESTATE LLC, Photoexpress.in, and Thi
Updated : 1 year, 2 months ago IST
New Delhi [India], January 9: The WhatsApp Application Programming Interface (API) has become an essential tool for businesses looking to enhance customer engagement, improve communication, and drive sales. This technology allows organizations to integrate WhatsApp's messaging capabilities i
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Adani-owned Mumbai airport bags ACI Level 5 accreditation for customer exp
Updated : 1 year, 2 months ago IST
"There is no greater manifestation of business success than a company's ability to serve its customers. Every moment, it is this guiding principle that I urge all members of Adani Airports to dedicate their hours to. And there can be no greater feeling of gratitude than to have our@CSMIA_Off
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Asian Granito unveils AGL Tile Guru - Guide to achieving perfect tiling so
Updated : 1 year, 2 months ago IST
Ahmedabad (Gujarat) [India], January 7: Asian Granito India Limited (AGL), one of the largest Luxury Surfaces and Bathware Solutions brands in the country has unveiled 'AGL Tile Guru' -- an innovative knowledge initiative designed to empower and educated customers and stakeholders with th
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AG&P Pratham-THINK Gas launches its Feature Packed Mileage+ CNG Fuel C
Updated : 1 year, 2 months ago IST
Mumbai (Maharashtra) [India], January 7: AG&P Pratham-THINK Gas, committed to building a clean fuel ecosystem and delivering exceptional customer experiences, has launched its feature packed Mileage+ CNG Fuel Card. The card was launched by Amitava Sengupta, Chairman AG&P Pratham-THIN
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BHARAT BANK Embraces Transformation: Upgrading to Finacle Ver. 10.2.25 by
Updated : 1 year, 2 months ago IST
Mumbai (Maharashtra) [India], January 6: In a dynamic financial landscape, the need for innovation is paramount. BHARAT CO-OPERATIVE BANK (MUMBAI) LTD was one of the few banks to implement Finacle as its CBS (Core Banking System) back in the year 2013-2014 with that legacy of being the early
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Movate Appoints Industry Veteran Srijit Menon as Chief Revenue Officer for
Updated : 1 year, 2 months ago IST
Bangalore (Karnataka) [India], January 6: Movate, a leading digital technology and customer experience (CX) services company, is pleased to announce the appointment of Srijit Menon as its Executive Vice President and Chief Revenue Officer (CRO) for Digital Services. In this pivotal role, Sri
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ISB Executive Education and Emeritus Launch Product Management Programme t
Updated : 1 year, 3 months ago IST
Mumbai (Maharashtra) [India], December 19: The product management role has rapidly evolved into a strategic cornerstone for businesses across industries. According to the World Economic Forum's Future of Jobs Report, the demand for product managers is expected to grow significantly, with an
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Everise Expands and Diversifies Its Healthcare Services Portfolio With the
Updated : 1 year, 3 months ago IST
Plantation (Florida) [US], December 17: Everise, a global healthcare customer experience leader, today announced the successful completion of its acquisition of customer experience management company Continuum Global Solutions' (CGS) healthcare and utilities verticals from Skyview Capital. T
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IDFC FIRST Bank Elevates Customer Experience with India's First AI-Powered
Updated : 1 year, 3 months ago IST
Mumbai (Maharashtra) [India], December 7: IDFC FIRST Bank has unveiled the first-of-its-kind AI-powered holographic digital avatar of the country's most celebrated and legendary actor Amitabh Bachchan, setting a new benchmark in customer engagement and digital innovation. The Holographic Ext
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Guwahati airport becomes first in Northeast India to achieve level 2 of AC
Updated : 1 year, 3 months ago IST
Lokpriya Gopinath Bordoloi International Airport (LGBIA) in Guwahati has become the first airport in Northeast India to achieve Level 2 of the Airports Council International (ACI) Airport Customer Experience Accreditation, an official statement said.
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IDFC FIRST Bank Elevates Customer Experience with India's First AI-Powered
Updated : 1 year, 3 months ago IST
Mumbai (Maharashtra) [India], December 6: IDFC FIRST Bank has unveiled the first-of-its-kind AI-powered holographic digital avatar of the country's most celebrated and legendary actor Amitabh Bachchan, setting a new benchmark in customer engagement and digital innovation. The Holographic Ext
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