Search For "customer experience"
Movate Recognized as an Enterprise Innovator in the HFS Horizons Generativ
Updated : 1 year ago IST
Bengaluru (Karnataka) [India], March 13: Movate, a leading digital technology and IT services provider, has been recognized as an Enterprise Innovator (Horizon 2) in the HFS Horizons Generative Enterprise Services 2025 report. This ranking from HFS Research, a global research and advisory fi
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Startek® recognized as a top workplace by Comparably in three key cat
Updated : 1 year ago IST
Mumbai (Maharashtra) [India], March 11: Startek® a digital-first global customer experience (CX) solutions provider, today announced that it has been recognized with three prestigious Comparably awards for the first quarter of 2025:
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SuccessKPI Hosts Groundbreaking India Summit, Unveiling the Future of AI-P
Updated : 1 year ago IST
Hyderabad (Telangana) [India] March 11: SuccessKPI, a leading cloud-native workforce engagement management (WEM) provider, hosted a 3-day AI-WEM Summit on February 26 in Hyderabad, India. The summit brought together hundreds of industry pioneers, thought leaders, and contact center operators
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iSON Xperiences and Aistra Announce Strategic Partnership to Drive AI-Powe
Updated : 1 year ago IST
Mumbai (Maharashtra) [India], March 6: iSON Xperiences, a global leader in AI-driven customer experience (CX) solutions with a presence in 22 countries, has announced a strategic partnership with Aistra, an AI Adoption company, focusing on automation and transformation solutions built aroun
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Talisma Corporation Unveils CXM.AI
Updated : 1 year ago IST
Bengaluru (Karnataka) [India], March 4: Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions & education solutions, today unveiled CXM.AI, a hyper-personalisation platform aimed at transforming customer interactions.
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Comviva Launches Next Gen MobiLytix Rewards to Deliver AI-led SaaS Loyalty
Updated : 1 year ago IST
Barcelona [Spain], March 4: Comviva, the global leader in customer experience and data monetization solutions, today announced the launch of MobiLytix™ Rewards 5.0, a unified AI-driven SaaS Loyalty Platform, which accelerates the application of AI for loyalty and enables seamless execu
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Prodapt Launches Data in a Box App for Fibre Operators, on Snowflake
Updated : 1 year ago IST
Barcelona [Spain] / Chennai (Tamil Nadu) [India], March 3: Prodapt, a leading provider of consulting, business reengineering & managed services for the telecom & technology industry, today announced OneFibreData, a Snowflake-powered application for fibre broadband providers to use
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Purpleant Technologies Launches BotWot iCX: Next-Gen AI Platform Unifies M
Updated : 1 year ago IST
Bengaluru (Karnataka) [India], March 1: Purpleant Technologies Pvt. Ltd., a pioneer in AI-driven customer experience innovation, today announced the global launch of BotWot iCX, a breakthrough platform uniting multimodal AI agents, intelligent content generation, and decision automation. Bui
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BUSINESSNEXT Launches an Advanced Triple-layer AI-powered Retail Banking C
Updated : 1 year ago IST
Mumbai (Maharashtra) [India], February 28: BUSINESSNEXT, a global leader in composable enterprise solutions for the financial services sector, has introduced triple-layer AI-powered Retail Banking Customer 360, designed to help banks gain deep customer insights and enable autonomous actions
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Unprecedented network traffic surge seen in Varanasi and Ayodhya during Ma
Updated : 1 year ago IST
Unprecedented network traffic surge was also observed in Varanasi and Ayodhya during the Maha Kumbh 2025 in Prayagraj and Ericsson and Jio Infocomm Ltd (Jio) successfully managed a massive surge delivering exceptional customer experience despite record-breaking participation, the company sai
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Startek® India earns Great Place To Work® Certification™ f
Updated : 1 year ago IST
Mumbai (Maharashtra) [India], February 27: Startek® a digital first global customer experience (CX) solutions provider, has been recognized as a Great Place To Work Certified™ organization in India for 2025-26. This achievement underscores Startek's commitment to fostering an incl
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Startek® Wins Gold for Excellence in Hybrid Work Management at the Ec
Updated : 1 year, 1 month ago IST
Mumbai (Maharashtra) [India], February 25: Startek®, a digital-first global customer experience (CX) solutions provider, has been honored with the Gold Award for Excellence in Hybrid Work Arrangement and Management at the Economic Times Human Capital Awards 2025. The award recognizes St
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