Central Consumer Protection Authority (CCPA) takes suo moto cognizance against five Delhi based restaurants for non-refund of Service Charge including Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation for failing to refund mandatory service charges despite
Two appeals have been filed before the Division Bench of the Delhi High Court, challenging the recent ruling by a single-judge bench that declared service charges or tips as voluntary payments by customers, which cannot be imposed mandatorily by hotels and restaurants.
Notices have been issued under the Consumer Protection Act, 2019, directing the restaurants to refund the service charge amounts.
The five restaurants include Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation
This measure is aimed at reducing the undue
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