The interim stay was granted during the hearing of an appeal filed by the RBI challenging the directions issued by the single judge. The matter has now been listed for further hearing on March 17.
"In the recent past, as a result of, inter alia, receipt of a large number of grievances, pendency with the RBI Ombudsman has increased. We propose to hold a two-month campaign from 1st January next year with an aim to resolve all grievances pending for more than a month with the RBI Ombudsm
RBI highlighted an expanded digital complaint footprint, improved disposal efficiency, and increasing concerns around loans, credit cards and digital frauds.