A special four-member Committee of the Directorate General of Civil Aviation (DGCA) will meet with IndiGo Chief Executive Officer Pieter Elbers on Friday, December 12, to question the latter on the widespread cancellation of flights in the last week.
IndiGo will offer travel vouchers worth Rs 10,000 to such severely impacted customers over the past few days, and those vouchers can be used for any future IndiGo journey for the next 12 months, a spokesperson from the airline said Thursday.
On Thursday, IndiGo said it has processed refunds for all flights cancelled during the recent operational disruption and assured that the remaining payments will reflect in customers' accounts shortly.
The Union Civil Aviation Ministry has ordered the airline to curtail its overall operations by 10 per cent, up from an earlier order of 5 per cent, citing the necessity to "stabalise the airline's operations". The airline is ordered to continue with covering its usual destinations. The mi
"Following our earlier communication, I am here to share that our airline, IndiGo, is back on its feet, and our operations are stable. We've let you down when a major operational disruption happened, and we're sorry for that. That beauty of air travel is that it brings together people, em
The IndiGo flight delays and cancellations continue to affect passengers at the Sardar Vallabhbhai Patel International Airport in Ahmedabad. The Ministry of Civil Aviation has directed senior officers to conduct on-ground inspections at major airports across the country.
The Ministry of Civil Aviation (MoCA) directed IndiGo Airlines to clear all pending passenger refunds without delay. According to an official release, the Ministry has mandated that the refund process for all cancelled or disrupted flights must be fully completed by 8:00 PM on Sunday, Dec
As part of its return to normalcy following issues with new pilot rest rules that caused cancellations, Elbers conveyed a message of "step by step, we're getting back," thanking staff and assuring customers that ongoing efforts are underway to restore full service.
The Directorate General of Civil Aviation (DGCA) has formally issued a show-cause notice to IndiGo's Chief Executive Officer Pieter Elbers--holding the airline accountable for large-scale operational disruptions in recent days and pointing to "significant lapses in planning, oversight and
Team India suffered a 0-2 drubbing at home in the Test series against South Africa last week. Since then, there have been rumours that the Board of Control for Cricket in India (BCCI) has asked Rohit Sharma and Virat Kohli to come out of their Test retirements.
While Smith is in a fine nick heading into the home Ashes, Root has a massive burden of expectations on his shoulders to keep the 'Bazball' powered English line-up stable and give them a platform to perform their batting pyrotechnics. Having looted runs everywhere, a century in Australia sti