Search For "passenger support"
IndiGo issues advisory, says schedule adjustments may occur amid rising te
Updated : 1 week, 6 days ago IST
IndiGo issued a travel advisory stating that the airline will communicate any probable adjustments to the passengers in view of the escalating tension in the Middle East.
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Civil Aviation Ministry launches 24x7 Control Room, resolves over 14,000 g
Updated : 2 months, 2 weeks ago IST
The Ministry of Civil Aviation (MoCA) has operationalised a dedicated 24x7 control room in Delhi to strengthen passenger support and streamline grievance redressal across airports and airlines.
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IndiGo issues travel advisory as fog disrupts flights over Bangalore, Amri
Updated : 2 months, 3 weeks ago IST
In its advisory, IndiGo stated, "Low visibility and fog over #Bangalore and #Amritsar have impacted flight schedules. We're keeping a close watch on the weather and doing our best to get you where you need to be, safely and smoothly."
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Delhi airport warns of delays under CAT III conditions as dense fog disrup
Updated : 2 months, 3 weeks ago IST
Dense fog in the early morning hours across Delhi and parts of northern India continued to affect visibility on Friday, disrupting flight operations at the Indira Gandhi International Airport.
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IndiGo assures passenger support as dense fog engulfs Delhi, impact flight
Updated : 2 months, 4 weeks ago IST
IndiGo Airlines on Monday addressed the low visibility conditions and dense fog prevailing over the national capital, saying that the airline teams are continuously putting efforts to monitor the situation and coordinating with the Delhi Airport to ensure safety protocols, in an official
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Air India rolls out proactive measures for passengers amid widespread airl
Updated : 3 months, 1 week ago IST
To provide greater flexibility, they have introduced a special waiver of change or cancellation fees on eligible domestic bookings.
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IndiGo crisis: DGCA forms committee to review disruptions, Oppn's "monopol
Updated : 3 months, 1 week ago IST
According to airport data accessed on Saturday, several major hubs reported significant cancellations by IndiGo. Hyderabad Airport recorded 69 planned cancellations, including 26 arrivals and 43 departures.
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IndiGo crisis: Airline announces automatic refunds, full waiver for travel
Updated : 3 months, 1 week ago IST
"No questions asked. In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment," the X post read.
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"Failure on both parts of the DGCA and the airline...": Karti Chidambaram
Updated : 3 months, 1 week ago IST
Amid nationwide disruptions caused by delays and cancellations of IndiGo flights, Congress MP Karti Chidambaram on Friday criticised both the Directorate General of Civil Aviation (DGCA) and the airline for failing to enforce and comply with the mandatory rest period directive for flight
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Civil Aviation Minister Ram Mohan Naidu chairs MoCA review meeting on safe
Updated : 8 months, 4 weeks ago IST
Minister of Civil Aviation Ram Mohan Naidu Kinjarapu convened a detailed video conference with all Airport Directors across the country to review ground-level preparedness and passenger support mechanisms in the light of rescheduling of flights happening due to multiple reasons like post-acc
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