Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds and complete the entire refund process for cancelled or disrupted flights by 8
The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that any delay or non-compliance in processing refunds will invite immediate regulatory action under the Ministry's powers.
The Directorate General of Civil Aviation (DGCA) has directed all Airlines to disseminate and emphasize the provisions of passenger-centric regulations and passenger rights.
Union Minister of Civil Aviation Jyotiraditya Scindia countered Congress MP Shashi Tharoor's criticism on Wednesday concerning the recent chaos situation at Delhi airport triggered by dense fog and bad weather conditions and said that the latter is lost in his 'esoteric world of thesaurus
Geneva/Brussels, Mar 19 (ANI): The International Air Transport Association (IATA) and Airlines for Europe (A4E) have reacted with dismay to the European Commission's new guidelines on the application of the EU261 passenger rights regime.