Search For "passenger experience"
Air India Express wins Wings India 2026 Award for boosting domestic connec
Updated : 1 month, 3 weeks ago IST
Air India Express has emerged as the fastest-growing airline in the country, operating over 500 daily flights across a network of 45 domestic and 17 international destinations spanning South Asia, Southeast Asia and the Gulf region. The airline currently operates a fleet of more than 100
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Air India Express operates first international commercial flight of VT-RNT
Updated : 1 month, 4 weeks ago IST
Air India Express on Tuesday operated the first international commercial flight of its newly inducted Boeing 737-8 MAX aircraft (VT-RNT), with the inaugural overseas service taking off from Delhi to Muscat.
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TRV Airport gets prestigious accreditation Level-3 for customer experience
Updated : 2 months, 1 week ago IST
TRV (Kerala) International Airport Limited, operator of Thiruvananthapuram International Airport (Code: TRV), has been honoured with prestigious Airports Council International Level 3 accreditation for customer experience.
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Chhatrapati Shivaji Maharaj International Airport sets record growth, digi
Updated : 2 months, 2 weeks ago IST
Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai delivered a landmark year--achieving Level 5 Customer Experience accreditation, record passenger and cargo milestones, major sustainability breakthroughs and global recognition for excellence.
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Mumbai becomes India's first true double-airport metropolis, possible by s
Updated : 2 months, 3 weeks ago IST
Calling it a "historic moment", he said, Mumbai becomes India's first true double-airport metropolis made possible by the "synergy of the double-engine NDA government."
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Indian Railways enhances passenger experience by bringing regional cuisine
Updated : 2 months, 4 weeks ago IST
Indian Railways has introduced the service of regional cuisines on Vande Bharat trains to further enhance passenger experience by offering culturally relevant food and authentic local flavours.
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Local cuisine to be served in Vande Bharat trains and progressively introd
Updated : 3 months ago IST
Minister for Railways, Information & Broadcasting, and Electronics & Information Technology, Ashwini Vaishnaw, held a review meeting with officers at Rail Bhawan on Saturday. Ravneet Singh Bittu, Minister of State for Railways and Food Processing Industries, was also present in th
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Adani Airports partners with AIONOS to deploy agentic AI solutions
Updated : 4 months, 2 weeks ago IST
Adani Airport Holdings Limited (AAHL), a subsidiary of Adani Enterprises Limited and India's largest operator of Public Private Partnership airports, today announced a strategic partnership with AIONOS, an InterGlobe Enterprises company and global leader in enterprise AI, to deploy a multi-l
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3 ticketing zones at New Yatri Suvidha Kendra, 7000 passengers to be accom
Updated : 5 months ago IST
In a significant boost to passenger experience at one of the country's busiest terminals, the new Yatri Suvidha Kendra is strategically divided into three zones to streamline passenger movement, a Ticketing area spanning 2,860 sqm, a Post Ticketing area of 1,150 sqm, and a Pre Ticketing a
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Civil Aviation Minister inaugurates Udan Yatri Cafe at Vijayawada Internat
Updated : 5 months, 1 week ago IST
The Udan Yatri Cafe will play a crucial role in enhancing the passenger experience by offering affordable and quality food & beverages, including tea priced at Rs 10/-, coffee/snacks/sweets at Rs 20/-. With the inauguration of this facility, Vijayawada International Airport becomes the 7th a
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UAE airports set global benchmark in digital efficiency
Updated : 9 months, 2 weeks ago IST
Selim Bouri, President for the Middle East and Africa (MEA) at SITA, a global leader in air transport IT and communications, has confirmed that airports in the UAE, particularly those in Dubai and Abu Dhabi, have established new global benchmarks in innovation, efficiency and passenger exper
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CIAL 2.0: Cochin International Airport unveil Comprehensive Digital Transf
Updated : 10 months ago IST
New Delhi [India], May 16: Cochin International Airport Ltd. (CIAL) is making a bold stride into the future with the launch of CIAL 2.0, a landmark initiative designed to completely digitise airport operations and enhance passenger experiences through artificial intelligence, automation, and
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