Civil Aviation Secretary Samir Kumar Sinha has said that there has been no delay on the part of the government in swinging into action following the operational crisis in IndiGo airlines, and there were coordinated meetings with the airlines and airports to iron out the difficulties faced
Civil Aviation Secretary Samir Kumar Sinha said the government worked actively to address passengers' concerns in the wake of the disruption caused by the recent IndiGo operational crisis, and 100 per cent refunds for PNR cancellations have apparently been completed.
Things are almost back to normal after the disruptions caused by the recent IndiGo operational crisis and the government coordinated efforts at various tiers, including airports, amid problems faced by passengers, Civil Aviation Secretary Samir Kumar Sinha said on Monday.
Directorate General of Civil Aviation (DGCA) on Monday confirmed that IndiGo Airlines has responded to the Show-Cause notice on the airline's fiasco that led to widespread cancellations last week.
The disruptions at InterGlobe Aviation Limited (IndiGo) are "credit negative", said global credit rating agency, Moody's, adding that the airlines could face significant financial damage from loss of revenue because of flight cancellations, refunds and other compensation to affected customer
The petition, moved by Akhil Rana and Utkarsh Sharma, raises concerns over arbitrary cancellations, unexplained delays, non-payment of mandatory refunds, overbooking, discriminatory conduct, DGCA non-compliance, and broader issues of aviation safety and regulatory accountability.
The airlines further claimed to have optimized its operations, saying, "Today (December 8), we are all set to operate over 1800 flights, connecting all stations that we operate to. We have optimized our operations and managed to reduce the number of cancellations which are being notified to
The cascading impact was felt nationwide. In Ahmedabad, Sardar Vallabhbhai Patel International Airport reported 18 IndiGo cancellations by 8 AM, including nine arrivals and nine departures. Despite the disruptions, officials maintained that terminal and airside operations remained normal,
"We understand that lakhs of people are stranded. Maybe some people have urgent work and are not able to...But then, the Government of India has taken cognisance of the issue. Timely steps appear to have been taken. We don't see any urgency right now", CJI Surya Kant said.
Karnataka Rural Development Minister Priyank Kharge took a dig at Prime Minister Narendra Modi over the mass cancellation of IndiGo flights across India, which triggered operational disruptions and widespread anger among passengers.
Sena UBT MP Arvind Sawant on Monday criticized IndiGo's management over recent flight cancellations, calling their practices "crooked" and accusing the airline of misleading passengers.