New Delhi [India], July 3: A new report from global cloud communications platform, Infobip revealed that brands prioritize customer interaction by increasing budget allocations to improve the overall experience. In India, 83 per cent of businesses in IDC's Future of Customer Experience Surve
New Delhi [India], June 11: In its comprehensive global messaging trends report, Infobip, a leading global cloud communications platform, revealed a significant 43.51% year-on-year increase in WhatsApp messaging in India throughout 2023. From an extensive analysis of more than 473 billion di