Addressing an event in Jaipur, the Chief Minister said that under Mission Karmayogi, the Harish Chandra Mathur Rajasthan Institute of Public Administration was designated the state's nodal agency to implement various activities, and Rajasthan became the first state to join the online trai
Gujarat Chief Minister Bhupendra Patel personally heard the representations of citizens who came forward during the December 2025 State SWAGAT and issued instructions to the concerned departments for their appropriate redressal. In this context, he also firmly instructed the state departm
India celebrates National Consumer Day on December 24 to remind every citizen of their rights when they buy goods or services. This year, the day focuses on the theme of "Efficient and Speedy Disposal through Digital Justice," highlighting how technology is helping people get justice fast
State SWAGAT programme, inspired by Prime Minister Shri Narendra Modi, has been conducted since 2003. Traditionally held on the fourth Thursday of each month, this initiative allows citizens to present their grievances directly to the Chief Minister.
The SWAGAT online public grievance redressal programme has been conducted since 2003, under which the State SWAGAT is organised on the fourth Thursday of every month.
The comprehensive framework establishes fundamental rights for consumers while creating a standardized four-tier grievance redressal mechanism applicable to all City Gas Distribution entities, oil marketing companies, LPG distributors, and retail outlets.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds and complete the entire refund process for cancelled or disrupted flights by 8
Reaffirming the state government's commitment to addressing public grievances, the 58th episode of the 'Mukhyamantri Samipeshu' programme, which is the state's public interaction programme, was conducted today at the official residence of Tripura Chief Minister Manik Saha. The initiative,
According to a release from the Ministry of Consumer Affairs, Food and Public Distribution, the platform streamlines procedures for citizens by reducing paperwork, minimising travel, and cutting down physical documentation, thereby promoting environmental sustainability. It also strengthe
The rules begin with detailed definitions, including terms like "user account", "verifiable consent", and "techno-legal measures" that govern digital processes adopted by the Data Protection Board and the Appellate Tribunal.
Haryana Chief Minister Nayab Singh Saini chaired a review meeting on the functioning of the 'Mhari Sadak' mobile application, emphasising effective grievance redressal and accountability among officials.