The Directorate General of Civil Aviation (DGCA) has formally issued a show-cause notice to IndiGo's Chief Executive Officer Pieter Elbers--holding the airline accountable for large-scale operational disruptions in recent days and pointing to "significant lapses in planning, oversight and
In view of the widespread disruptions that travellers across India are currently experiencing, Air India and Air India Express announced a series of proactive measures to help those stranded reach their destinations.
Following days of widespread disruptions across its network, IndiGo said on Saturday that it looks to operate over 1500 flights by the end of the day, confirming that there are some "early signs of improvement".
The airline added that cancellations have dropped below 850 flights compared to previous days and urged travellers to check the latest flight status online and seek refunds if needed.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds and complete the entire refund process for cancelled or disrupted flights by 8
The airline clarified that some expensive multi-stop or mixed-class fares seen on third-party platforms cannot be fully controlled, but it is working with these platforms to address the issue.
IndiGo operations across India remained severely disrupted even on Saturday, with more than 100 flights cancelled, leaving thousands of passengers stranded at airports in Mumbai, Hyderabad, Guwahati, and other cities.
IndiGo cancelled three out of ten scheduled flights at Jammu Airport on Saturday, while a fourth flight faced delays, further disrupting passenger travel plans amid widespread cancellations across India. The disruptions add to the operational challenges faced by one of the country's large
Congress MP Rajeev Shukla on Saturday raised concerns over the large-scale cancellation of IndiGo flights, stating that thousands of passengers have been left stranded at airports and alleging that the government has failed to provide adequate assistance to affected travellers.