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Forrester: Despite Indian banks' continued focus on digital, quality of cu
Updated : 3 years, 7 months ago IST
New Delhi [India], August 17 (ANI/PRNewswire): According to Forrester (Nasdaq: FORR), due to COVID-19, more customers in India are relying on online channels for their banking needs. As India's banks slow the rate of new branch openings, digital channels will continue to become even more imp
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Indian consumers receptive to automated operations: Study
Updated : 7 years, 10 months ago IST
New Delhi [India], April 28 (ANI): A recent study conducted by Adobe noted that Indian consumers are showing a preference for automation and non-human interactions with brands.
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