In its apology, IndiGo said, "To each one of our customers - We are truly sorry and we will take care. We deeply apologize and understand how difficult the past few days have been for many of you. While this will not get resolved overnight, we assure you that we will do everything in our
A large number of passengers were left stranded at airports across India on Friday, amid over 500 IndiGo flights being cancelled or delayed. The passengers expressed their anguish, calling it a "sinister plan."
The Directorate General of Civil Aviation (DGCA) on Friday announced the withdrawal of instructions that prohibited the substitution of leave for weekly rest for airline crew.
In its letter addressed to the DGCA, ALPA highlighted that the decision to extend exemptions to the airline contradicts prior agreements, compromises pilot safety, and undermines the intent of the FDTL regulations, which are designed to protect passengers and crew.
Several IndiGo flights scheduled to depart from Chennai Airport till 6 pm on Friday were cancelled due to operational reasons, the airport authority announced, adding to the nationwide disruption in the airline's operations.
Speaking to ANI on Thursday, Krishna said he had reached out to Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu and urged a complete inquiry into the airline's operations.
Shiv Sena (UBT) MP Priyanka Chaturvedi on Friday slammed the government after IndiGo cancelled record flights from several airports, saying that there is no point in running the Civil Aviation Ministry if it is not paying attention to the problems of passengers.
IndiGo, which is experiencing operational disruptions and cancellations, has sought temporary operational exemptions from certain Flight Duty Time Limitations (FDTL) provisions for its A320 fleet until February 10, 2026, and assured that operational stability will be restored by that date
During the visit, the DGP chaired a joint meeting with officers of all security forces, focusing on operational preparedness, inter-agency coordination and the overall security environment in the region.
Representatives from IndiGo, the Airports Authority of India (AAI), Air Traffic Control (ATC), the Directorate General of Civil Aviation (DGCA), and the Aviation Secretary participated in the meeting.