Search For "customer"
Kapture CX Reports Sustained Profitability, 80% YoY Growth; Eyes 2.5x Expa
Updated : 3 months ago IST
Bengaluru (Karnataka) [India], December 10: Kapture CX, a leading full-stack AI-driven enterprise-customer experience platform, today announced its sustained profitability, along with strong 80% year-over-year growth. Supported by major new wins from mainstream banking and fintech clients, t
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Waayu Bets on Franchise-Based Expansion for Zero-Commission Food Delivery
Updated : 3 months ago IST
Bangalore (Karnataka) [India], December 10: India's food delivery industry is changing quickly, and Waayu is leading the charge with its unique franchise model, one that empowers both local entrepreneurs and restaurant owners and continues to scale across the country. Waayu, as a high ROI fr
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Fragsook Emerges as India's 'Only Original' E-Commerce Challenger, Redefin
Updated : 3 months ago IST
New Delhi [India], December 9: Fragsook E-Retail Private Limited is emerging as one of India's most trusted and transparency-driven e-commerce companies, built on a foundation of authenticity, reliability, and customer-first innovation. With its brand tagline "Only Original," the company has
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Excelsoft Technologies Secures Four Global Honours Across LearnX Live! and
Updated : 3 months ago IST
New Delhi [India], December 9: Excelsoft Technologies Ltd, a global provider of assessment and learning solutions, has been honoured with four prestigious international awards in 2025 across two leading global platforms -- the LearnX Live! Awards and the Brandon Hall Excellence Awards, for i
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Ozonetel and Locobuzz unify voice & social channels to disrupt a CX market
Updated : 3 months ago IST
Ozonetel, an industry-leading provider of the unified customer experience intelligence platform oneCXi, has entered into a strategic collaboration with Locobuzz, an enterprise leader in digital customer experience
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How Atomesus AI's Hybrid Intelligence Model Works: Inside India's New AI I
Updated : 3 months ago IST
New Delhi [India], December 9: In a rapidly expanding artificial intelligence market, one India-built platform says it is doing things differently. Atomesus AI, a next-generation AI service designed for real human workflows, is not just another wrapper around a large language model. Instead,
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US will allow NVIDIA to ship H200 products to approved customers in China,
Updated : 3 months ago IST
US President Donald Trump, on Tuesday, said on Truth Social that he informed Chinese President Xi Jinping that the United States will allow NVIDIA to ship its H200 products to approved customers in China under conditions meant to keep national security strong.
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IndiGo restores full network, operations stabilised with 91% on time perfo
Updated : 3 months ago IST
After days of disruptions that affected several passengers, IndiGo on Monday said it is operating over 1,800 flights across its network, reconnecting all stations that it serves. The airline said its operations have stabilized with a 91 per cent on-time performance, marking a recovery from t
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Over 4500 bags delivered, Rs 827 crore refunded as IndiGo restores full mo
Updated : 3 months ago IST
According to the airline, Monday's total flight count has risen sharply from around 1,650 on Sunday. IndiGo also reported a marked improvement in its on-time performance (OTP), which has climbed to 90% across the network, a substantial leap from nearly 75% recorded the previous day.
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Disruptions at IndiGo are "credit negative", says Moody's; downgrades scor
Updated : 3 months, 1 week ago IST
The disruptions at InterGlobe Aviation Limited (IndiGo) are "credit negative", said global credit rating agency, Moody's, adding that the airlines could face significant financial damage from loss of revenue because of flight cancellations, refunds and other compensation to affected customer
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Refund worth Rs 827 crore initiated, rest under process: IndiGo Airlines o
Updated : 3 months, 1 week ago IST
The airlines further claimed to have optimized its operations, saying, "Today (December 8), we are all set to operate over 1800 flights, connecting all stations that we operate to. We have optimized our operations and managed to reduce the number of cancellations which are being notified to
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EMCX 2025 Marks a Milestone Year for WebEngage as BLACK and CDPx Redefine
Updated : 3 months, 1 week ago IST
Mumbai (Maharashtra) [India], December 8: WebEngage, South Asia's leading retention and customer engagement platform, concluded the final edition of EMCX 2025 in Gurugram, completing a high-impact three-city series that began in Mumbai and continued in Bengaluru. As a full-stack, data-driven
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