Search For "customer service"
Indian Overseas Bank launches IoT-based customer service app
Updated : 7 years, 11 months ago IST
Chennai (Tamil Nadu) [India], Apr. 07 (ANI): Leading public sector bank, Indian Overseas Bank (IOB) as part of their 'Customer First' initiative launched Internet of Things (IoT)-based customer feedback application on a pilot basis at its Cathedral branch here.
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Zendesk surpasses USD 500M annual revenue run rate
Updated : 7 years, 11 months ago IST
New Delhi [India], Apr 04 (ANI): Cloud-based customer service software company, Zendesk, on Wednesday announced that it surpassed a USD 500 million annual revenue run rate, making it the fastest growing dedicated customer service and engagement platform.
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Citizens urge improvement in customer services standards
Updated : 8 years ago IST
New Delhi [India], Mar. 16 (ANI): Amid an increasing number of cases of unsatisfactory customer service, citizens have demanded an improvement in the standard of after-sale services provided, according to a survey conducted by LocalCircles, a citizen engagement platform.
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CSS Corp wins Silver Stevie® in 2018 Sales & Customer Service Awards
Updated : 8 years ago IST
Bengaluru (Karnataka) [India], Feb 28 (Businesswire India): CSS Corp, a new-age IT services and technology support company, today announced that it has won the Silver Stevie® Award in the "Innovation in Customer Service in the Telecommunications Industry" category at the 2018 Stevie® Awards
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SBI launches Global NRI Center to enhance customer experience
Updated : 8 years, 1 month ago IST
Mumbai (Maharashtra) [India], Feb. 17 (ANI): The State Bank of India (SBI) on Friday launched its Global NRI (GNC) center, a one-stop customer service solution for all NRI banking related services, in Kochi.
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PayPal, Microsoft partner to build-up digital workplaces
Updated : 8 years, 1 month ago IST
New Delhi [India], Feb. 15 (ANI) : PayPal on Thursday announced its partnership with tech major Microsoft to enhance its customer services in the ever-increasing digital workplace.
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Ozonetel's CloudAgent announces partnership with Zendesk
Updated : 8 years, 4 months ago IST
New Delhi [India], Nov 13 (ANI): Leading cloud communication company, Ozonetel on Monday announced an integration with cloud-based customer service software company, Zendesk.
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CSS Corp wins NASSCOM customer service excellence award 2017
Updated : 8 years, 5 months ago IST
Bangalore [India], Oct 17 (ANI-BusinessWireIndia): CSS Corp, a new-age IT services and technology support company, has been named as the winner of the Customer Service Excellence Award 2017 by NASSCOM, India's premier IT industry body.
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Ola launches 'Heroes of Ola' initiative to felicitate outstanding driver p
Updated : 8 years, 5 months ago IST
New Delhi [India], Oct. 16 (ANI): App-based transport aggregator Ola on Monday launched 'Heroes of Ola', a multi-city programme where driver partners are felicitated for their exemplary customer service. Select partners were felicitated by officials from Gurugram Traffic Police, Road Safety
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Apple revamps iMessage, launches integrated communication platform 'B
Updated : 8 years, 7 months ago IST
Washington [U.S.A], June 10 (ANI): Tech giant Apple unveiled Business Chat, an interactive communication platform incorporated with customer service and shopping on its previous platform, iMessage.
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HCL Insys wins quality excellence award for 'Best Customer Service Re
Updated : 8 years, 7 months ago IST
New Delhi [India], May 11 (ANI-BusinessWireIndia): HCL Insys Pte. Ltd. (HCL Infosystems' Singapore based arm) was felicitated with the Quality Excellence Award for Best Customer Service Result at the prestigious Golden Globe Tigers Award held in Kuala Lumpur, Malaysia. Anand Prakash, Ch
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Improving communication essential to enhance customer satisfaction, study
Updated : 8 years, 7 months ago IST
New Delhi [India], Apr 27 (ANI): According to the J.D Power 2017 India Two-Wheeler Customer Service Index (2WCSI) Study released on Thursday, when service dealers effectively communicate with customers at key junctures while servicing a two-wheeler at original equipment (OE)-authorised serv
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