Search For "customer protection"
"You cannot afford to mis-sell": FM to banks, says glad that RBI coming up
Updated : 1 week, 5 days ago IST
Addressing a press conference, post customary post-Budget meeting with Central Board of Directors of the RBI, the Finance Minister said, "I am glad that the RBI is coming up with guidance on why mis-selling is not going to be entertained. The message should go to the banks that you cannot
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RBI to tighten noose on mis-selling of financial products; issues draft am
Updated : 1 week, 5 days ago IST
A key highlight of the draft directions is a clear prohibition on "compulsory bundling," defined as making the availability of one product or service conditional upon the purchase of another, whether offered by the bank itself or a third party. The RBI has also introduced a detailed definiti
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RBI to issue draft guidelines for protecting customers from mis-selling, a
Updated : 1 week, 5 days ago IST
Reserve Bank of India Governor Sanjay Malhotra on Friday proposed to issue three draft guidelines for customer protection: one, relating to mis-selling; two, regarding recovery of loans and engagement of recovery agents; and three, on limiting liability of customers in unauthorised electroni
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RBI proposes compensation for small-value transaction fraud; raises collat
Updated : 1 week, 5 days ago IST
Reserve Bank of India Governor Sanjay Malhotra on Friday announced a set of measures aimed at enhancing customer protection, advancing financial inclusion, enhance flow of credit, strengthening urban cooperative banks (UCBs), promoting ease of doing business for NBFCs, and deepening financia
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MFIN Unveils Online Certification Program to Empower and Transform Microfi
Updated : 10 months, 3 weeks ago IST
Mumbai (Maharashtra) [India], May 6: Microfinance Industry Network (MFIN) today launched "ASCEND - The Education and Advancement program in microfinance" Programme, an online initiative to build professional capability, promote responsible lending, and enhance customer protection in India's
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Customer protection lies at core of microfinance regulation, says RBI Depu
Updated : 3 years, 4 months ago IST
RBI Deputy Governor M. Rajeshwar Rao made the remarks while delivering the keynote address at the launch of MFIN's India Microfinance Review in Mumbai on Friday.
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RBI imposes monetary penalty on Kotak Mahindra Bank
Updated : 3 years, 8 months ago IST
Mumbai (Maharashtra) [India], July 4 (ANI): The Reserve Bank of India (RBI) on Monday said it has imposed over Rs 1 crore monetary penalty on Kotak Mahindra Bank Limited for non-compliance with certain directions related to customer protection.
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RBI imposes monetary penalty on Central Bank of India
Updated : 3 years, 11 months ago IST
Mumbai (Maharashtra) [India], April 22 (ANI): The Reserve Bank of India (RBI) on Friday said it has imposed a monetary penalty of Rs 36 lakh on the Central Bank of India for non-compliance with certain regulatory directions.
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RBI to banks: Ensure customer protection during electronic transactions
Updated : 8 years, 7 months ago IST
Mumbai [India], July 6 (ANI): The Reserve Bank of India (RBI) on Thursday issued a circular to banks across the country to ensure protection of their customers from unauthorized and fraudulent electronic banking transactions.
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