Search For "customer interaction"
Convin Introduces New AI Solutions for BFSI Industry to Revolutionize Cust
Updated : 1 year, 9 months ago IST
New Delhi [India], May 31: Convin, Bengaluru-based, leading AI-powered conversation intelligence platform, recently introduced two new customer-centric solutions: Real-time Agent Assist and Manager Assist. Designed for the dynamic environment of BFSI, these tools aim to redefine real-time c
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taSki Technologies prioritizes passenger safety with Netradyne's AI-powere
Updated : 1 year, 11 months ago IST
Bengaluru (Karnataka) [India], March 20: Netradyne, a leading Make-in-India provider of AI-powered fleet and driver safety solutions, announces its collaboration with taSki Technologies, a prominent corporate and individual mobility provider that deals exclusively with Electric Vehicles (EVs
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Gupshup launches Conversation Cloud, redefining customer engagement for th
Updated : 2 years ago IST
Mumbai (Maharashtra) [India]/ San Francisco [US], March 5: Gupshup, the conversational engagement pioneer, today announced the launch of Conversation Cloud, a comprehensive suite of SaaS tools that are set to revolutionize business-to-customer interactions. AI-powered conversations represent
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Fibe Reduces Customer Service Turnaround Time by 99% with Locobuzz
Updated : 2 years, 1 month ago IST
Mumbai (Maharashtra) [India], February 9: Fibe (formerly EarlySalary), India's leading Fintech, has significantly enhanced customer experience and has reduced the response time by 99%. Through its association with Locobuzz, a CX management platform, Fibe has improved the efficiency and effec
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Uniphore and CS Infocomm Announce Strategic Partnership to Elevate Custome
Updated : 2 years, 3 months ago IST
Mumbai (Maharashtra) [India], November 20: Uniphore, one of the world's largest AI-native companies and CS Infocomm, a dynamic Customer Experience Management (CEM) solution provider today announced a strategic partnership to elevate Customer Experience for the Enterprise. This collaboration
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Supercharging Enterprise Productivity: Introducing NewgenONE Marvin - GenA
Updated : 2 years, 3 months ago IST
Noida (Uttar Pradesh) [India], November 16: In a groundbreaking move to redefine customer interactions, Newgen is thrilled to announce the integration of Gen AI, into our product lineup. Newgen Software introduces NewgenONE Marvin - a GenAI-powered enhancement - to its end-to-end automation
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Vodex Launches Vodex 2.0, Leveraging Generative AI for Businesses Worldwid
Updated : 2 years, 5 months ago IST
Bangalore (Karnataka) [India], October 10: Bangalore-based SaaS company, Vodex, today proudly announced the launch of its upgraded Generative AI solution for outbound calls in a human voice, 'Vodex Version 2.0,' aimed at transforming B2C businesses worldwide. With this groundbreaking technol
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Exotel's Flagship Office in Bengaluru Reinforces Commitment to Unified Cus
Updated : 2 years, 5 months ago IST
Bengaluru (Karnataka) [India], October 6: Exotel, the emerging market's leading connected customer conversation platform today announced the opening of its flagship office in Bengaluru. Located at the renowned Maruthi Infotech Center, Domlur, Coming back to work amplifies Exotel's undying pa
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Bureau strengthens its leadership with the appointment of Preekshit Gupta
Updated : 3 years, 3 months ago IST
Bengaluru (Karnataka) [India], November 30 (ANI/NewsVoir): Bureau, the leading full-stack identity decisioning platform for financial institutions and fintech companies, today announced the appointment of Preekshit Gupta as Regional Vice President for APAC and MEA. With his appointment, Bure
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Coherent acceralartes growth with opening of new office in Coimbatore
Updated : 3 years, 8 months ago IST
Coimbatore (Tamil Nadu) [India] June 18 (ANI/NewsVoir): Coherent Pixels Systems Private Limited, a high-performing IT services provider, inaugurated their office in Coimbatore at 2nd floor, Ragam Towers, 159 Sathy Road, Saravanampatti, the IT corridor of the city. The office has all amenitie
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Vernacular.ai partners with Axis Bank to launch AXAA - An AI-powered multi
Updated : 5 years, 7 months ago IST
Bengaluru (Karnataka) [India], Aug 4 (ANI/BusinessWire India): Bengaluru startup Vernacular.ai, an AI-based SaaS voice automation platform, announced its partnership with Axis Bank, one of the leading banks in the country, to optimise voice AI solutions and help automate customer interaction
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Zero-touch could herald new era in service provider customer interaction:
Updated : 7 years, 10 months ago IST
New Delhi [India], May 14 (ANI): Ericsson Consumer & IndustryLab released its latest insight report on Monday; the Zero touch customer experience - exploring the future of customer interactions with mobile service providers.
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