Search For "customer feedback"
Researchers develop A.I. that can detect sarcasm in social media posts
Updated : 4 years, 10 months ago IST
Washington [US], May 16 (ANI): During a new study by computer science researchers at the University of Central Florida, they developed a sarcasm detector for properly understanding and responding to customer feedback on social media platforms, which is crucial for brands.
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Researchers develop artificial intelligence that can detect sarcasm in soc
Updated : 4 years, 10 months ago IST
Washington [US], May 11 (ANI): Properly understanding and responding to customer feedback on social media platforms is crucial for brands, and it may have just gotten a little easier thanks to new research by computer science researchers at the University of Central Florida who have develope
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GBW, a Sonata Software company powers Outlook India's comprehensive study
Updated : 5 years, 5 months ago IST
Bangaluru (Karnataka) [India], Oct 6 (ANI/PRNewswire): GBW's unique structured, programmatic approach to end-to-end customer feedback management solution, that leverages the proprietary survey set up, management, reporting and analytics platform - KODO, was behind the study of spending patte
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Indian Overseas Bank launches IoT-based customer service app
Updated : 7 years, 11 months ago IST
Chennai (Tamil Nadu) [India], Apr. 07 (ANI): Leading public sector bank, Indian Overseas Bank (IOB) as part of their 'Customer First' initiative launched Internet of Things (IoT)-based customer feedback application on a pilot basis at its Cathedral branch here.
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