Search For "customer experiences"
HDFC Life's AI Day Unveils the Future of Insurance with Cutting-Edge AI In
Updated : 1 year, 4 months ago IST
Mumbai (Maharashtra) [India], October 29: HDFC Life, one of India's leading insurers, successfully hosted its inaugural AI Day, showcasing its commitment to leveraging Artificial Intelligence (AI) to enhance customer experiences, drive growth, and build employee capabilities.
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Infobip and Singtel Partner to Advance Customer Engagement for Singapore B
Updated : 1 year, 5 months ago IST
Singapore, October 25: Businesses in Singapore can now deliver next-generation customer experiences through rich, interactive messaging, thanks to a new partnership between global cloud communications platform Infobip and Asia's leading communications technology group, Singtel. Rich Communic
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Tredence Achieves AWS Travel and Hospitality Competency Status
Updated : 1 year, 5 months ago IST
San Jose (California) [US]/ Bengaluru (Karnataka) [India], October 8: Tredence, a global data science and artificial intelligence (AI) solutions company, announced today that it has achieved Amazon Web Services (AWS) Travel and Hospitality Competency status. This designation recognizes that
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Beyond the Cart: The Transformative Power of Big Data Analytics in E-comme
Updated : 1 year, 5 months ago IST
New Delhi [India], October 7: Discover how big data analytics goes beyond transactions to unlock insights that enhance customer experiences, optimize operations, and drive e-commerce success.
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30 per cent of Indian Companies Plan Significant Investments in GenAI, Rev
Updated : 1 year, 6 months ago IST
New Delhi [India], September 11: A report by the global cloud communications platform Infobip highlights that Indian businesses are gearing up to invest in GenAI solutions to enhance personalized customer experiences. In India, 30% of companies are planning to invest in GenAI, while 4% have
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MoEngage Celebrates Ten Years of Transforming Customer Experiences and Pio
Updated : 1 year, 6 months ago IST
Bengaluru (Karnataka) [India], September 5: MoEngage, an industry-leading, insights-led customer engagement platform, celebrated a significant milestone in its history. In the dynamic and constantly changing world of technology, it marks ten years in business, empowering customer experience,
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Infosys to Introduce High-Performance Generative AI-Powered Telco Solution
Updated : 1 year, 6 months ago IST
Bengaluru (Karnataka) [India], August 29: Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the expansion of its collaboration with NVIDIA for AI-powered, customer-centric solutions to drive innovation and operat
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Mastercard Collaborates with PayU to Introduce Its Brighterion AI Solution
Updated : 1 year, 7 months ago IST
Mumbai (Maharashtra) [India], August 28: Mastercard and PayU, one of India's leading digital financial services providers, today announced a strategic collaboration to deploy Brighterion AI solutions within PayU's payment business in India. The collaboration is aimed at enhancing PayU's appr
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GenAI Enables Customer Experiences in APAC to Reach Their Full Potential
Updated : 1 year, 7 months ago IST
Kuala (Lumpur) [Malaysia], August 26: Global cloud communications platform Infobip has released a new report with research insights by leading analyst firm IDC. The new Infobip eBook titled "Unlocking the potential of GenAI in CX" takes a closer look at how GenAI is enabling businesses to sc
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Federal Soft Systems Emerges as the Trusted AI Implementation Partner for
Updated : 1 year, 8 months ago IST
New Delhi [India], July 22: In today's technology-driven world, artificial intelligence (AI) has become essential for organizations aiming to maintain a competitive edge and foster sustainable growth. AI's capability to analyze vast amounts of data, automate tasks, and provide predictive ins
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EOSGlobe and TouchPoint One Forge Strategic Partnership to Elevate Custome
Updated : 1 year, 8 months ago IST
Mumbai (Maharashtra) [India], July 15: EOSGlobe, a leading business process management organization, and TouchPoint One, a pioneer in advanced customer contact performance management solutions, today announced a groundbreaking partnership that promises to elevate customer experience and stre
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Infobip's New Research Reveals a 43.51 per cent Rise in WhatsApp Usage in
Updated : 1 year, 9 months ago IST
New Delhi [India], June 11: In its comprehensive global messaging trends report, Infobip, a leading global cloud communications platform, revealed a significant 43.51% year-on-year increase in WhatsApp messaging in India throughout 2023. From an extensive analysis of more than 473 billion di
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