Las Vegas (Nevada) [US] / New Delhi [India], March 11: Comviva, a global leader in digital transformation solutions across customer experience management, data monetization, and digital financial services, today announced the launch of NGAGE for Enterprises, a next-generation CPaaS platform
Chennai (Tamil Nadu) [India], February 18: Global enterprise software company Ramco Systems today announced its entry into the Agentic AI product segment with the launch of Chia, a conversational AI agent platform designed to redefine how enterprises engage with their customers. Chia is purp
Akasa Air, India's fastest-growing airline, announced Apple Pay as a payment option on its website and mobile app, empowering international travellers with a seamless and secure payment experience for all flight bookings. Akasa Air is the first Indian carrier to enable Apple Pay for cross
New Delhi [India], January 8: In today's digital-first society, artificial intelligence is revolutionizing how businesses function, develop, and grow. AI solutions have emerged as a strategic necessity across businesses, from improving customer experiences and automating workflows to faci
Hyderabad (Telangana) [India], December 17: Pennant Technologies, an agile and innovative financial technology company, today announced that its client -- CARS24, a leading digital automotive marketplace -- has successfully transformed its lending operations by implementing pennApps Lending
Singapore, December 17: MoEngage, the customer engagement platform for consumer brands, announced it has raised an additional $180 million as part of its Series F round. This follows the $100 million secured in November 2025, taking the total Series F raise to $280 million. The latest invest
Vodnjan [Croatia], December 10: Infobip, the leading global cloud communications platform for customer engagement, identified a remarkable upswing in its Black Friday messaging traffic, with use of Rich Communication Services (RCS) surging 277% on Black Friday 2025 compared to the previous y
Mumbai (Maharashtra) [India], November 24: For Kissht, Artificial Intelligence is not just about precision or automation. It is about enabling better understanding, fairer decisions, and more meaningful customer experiences. Founded by Ranvir Singh and Krishnan Vishwanathan, Kissht was built
Mumbai (Maharashtra) [India], November 4: Tata Communications today announced a strategic partnership with NiCE to revolutionise enterprise contact centre operations. This collaboration brings together Tata Communications Kaleyra's AI-powered Customer Interaction Suite with NiCE's industry-l
Bengaluru (Karnataka) [India], October 10: Infosys (NSE: INFY) (BSE: INFY) (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced a comprehensive suite of solutions - the Infosys Customer Experience Suite for Salesforce. Building on a longstanding c
Gurgaon (Haryana) [India], September 15: The Dubai Opportunity, Dubai is not only a thriving e-commerce ecosystem but also a magnet for brands from around the world, thanks to its tech-savvy consumers, strong spending power, and growing digital marketplaces. For Indian entrepreneurs, the cit
Gurugram (Haryana) [India], September 9: Enterprises today are under pressure to deliver faster, smarter, and more personalised customer experiences across every touchpoint. Rising to this challenge is ZVOX - an AI voice agent platform built to transform how businesses engage with their cust