Search For "customer experience"
EasyRewardz raises USD 2 mn towards expansion of footprint
Updated : 8 years, 4 months ago IST
New Delhi [India], Nov 14 (ANI): EasyRewardz, a customer experience management company on Tuesday announced that it has completed a USD two million Series A round of financing round led by TransContinental Venture Fund, existing angel investor Jitendra Gupta (MD PayU), new investor Vinay Cha
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'Customer experience an integral part of Indian banking'
Updated : 8 years, 4 months ago IST
Mumbai (Maharashtra) [India] Nov. 7 (ANI): Customer experience an integral part of Indian banking, observed doyens of the finance and banking at a panel discussion during the second day of FIBAC 2017, India's largest banking sector conference organised here by FICCI and Indian Banks' Associa
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Nokia, Zain to offer improved broadband experience to Saudi Arabia users
Updated : 8 years, 4 months ago IST
Riyadh [Kingdom of Saudi Arabia], Oct. 30 (ANI): Nokia and Zain Saudi Arabia are deploying Nokia's FastMile technology to provide a superior customer experience to Zain's customers.
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Amazon to unveil visually-focused AI research hub in Germany
Updated : 8 years, 5 months ago IST
New York [USA], Oct. 24 (ANI): In a bid to improve customer experience in visual systems with regards to artificial intelligence (AI), e-commerce giant Amazon announced plans to set up a visually-focused AI research hub in Tübingen, Germany.
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Motorola inaugurates 150th service centre in India
Updated : 8 years, 5 months ago IST
New Delhi [India], Oct 12 (ANI): Customer experience remains a top priority for Motorola and after sales services play an important role in the successful journey of the brand in India.
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CSPs see cloud technology investments as critical to improving customer ex
Updated : 8 years, 6 months ago IST
New Delhi [India], Sept 22 (ANI-NewsVoir): A new Oracle study announced on Friday conveyed that Communication Service Providers' (CSPs) top challenge is improving customer experiences, followed closely by keeping up with technological advancements.
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Infosys acquires Brilliant Basics digital innovation, customer experience
Updated : 8 years, 6 months ago IST
New Delhi [India], Sept 11 (ANI): IT giant Infosys on Monday announced that it has completed the acquisition of Brilliant Basics, a London-based product design and customer experience (CX) innovator, in accordance with the terms set out in the agreement announced by the company on August 3,
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Zendesk launches next generation knowledge solution 'Guide'
Updated : 8 years, 7 months ago IST
New Delhi [India], May 4 (ANI-NewsVoir): Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and combines it with machine learning (ML) technology to deliver a better customer experience.
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Abof selects IBM Cloud and Cognitive solutions to enhance customer experie
Updated : 8 years, 7 months ago IST
New Delhi [India], Apr 10 (ANI): Aditya Birla Online Fashion and IBM on Monday announced a new shopping experience to deliver a personalized and convenient shopping experience powered by IBM Cloud and Watson.
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British Airways invests to boost customer experience for all
Updated : 8 years, 7 months ago IST
New Delhi [India], Apr.7 (ANI): British Airways has launched its investment plans for customers, focusing on excellence in the premium cabins and more choice and quality for all.
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Artificial Intelligence crucial for banks to transform customer experience
Updated : 8 years, 7 months ago IST
New Delhi [India], Mar. 29 (ANI): According to Accenture's latest report, banks should use artificial intelligence (AI) to help understand the intentions and emotions of customers and enable better interactions.
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Oracle cloud platform continues to gain momentum with customers, partners,
Updated : 8 years, 7 months ago IST
New Delhi [India], Mar. 21 (ANI): Industry's broadest and most integrated public cloud Oracle has announced that an increasing number of global enterprises, SMBs, and ISVs are choosing the Oracle Cloud Platform to speed innovation, simplify IT, reduce costs, and deliver stellar customer
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