Search For "customer experience"
India's BFSI sector paces with unsteady steps in leveraging digitization t
Updated : 4 years, 4 months ago IST
Bengaluru (Karnataka) [India], November 11 (ANI/BusinessWire India): India's Mutual Funds and Life Insurance sectors offer better digital customer experience today compared to other verticals in the country's BFSI industry, according to Talisma CustoMirror Survey 2021.
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CSS Corp recognized as a Global Leader in ISG Provider Lens ™ Contac
Updated : 4 years, 4 months ago IST
Bengaluru (Karnataka) [India], November 11 (ANI/PRNewswire): CSS Corp, a global customer experience and technology services provider, today announced that it has been recognized as a Global Leader in the ISG Provider Lens™ Contact Center - Customer Experience Services Global 2021 repor
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Hyundai Motor India embarks on a journey - taking customer experiences bey
Updated : 4 years, 4 months ago IST
Gurugram (Haryana) [India], November 9 (ANI/BusinessWire India): Hyundai Motor India Limited (HMIL), country's first smart mobility solutions provider and largest exporter since inception, today introduced its new brand campaign 'Beyond Mobility' that encapsulates the company's commitment an
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Yellow.ai launches INBOX - an Omnichannel Agent Assist Platform to Elevate
Updated : 4 years, 4 months ago IST
Bengaluru (Karnataka) [India], November 9 (ANI/PRNewswire): Yellow.ai, the world's leading customer experience (CX) automation platform, trusted by 1000+ enterprises globally, today announced the launch of a new solution - the 'INBOX' - a unified omnichannel customer support helpdesk for age
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Straive featured in ISG Provider Lens™ Contact Center -- Customer Ex
Updated : 4 years, 4 months ago IST
Singapore, November 4 (ANI/PRNewswire): Straive (erstwhile SPi Global), a market-leader in technology driven EdTech, content, and data solutions, has been named a contender across global geographies by advisory firm Information Services Group (ISG) in its Provider Lens™ Contact Center
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Startek reports third quarter 2021 financial results
Updated : 4 years, 4 months ago IST
Greenwood Village (Colorado) [US]/Mumbai (Maharashtra) [India], November 3 (ANI/PRNewswire): Startek, Inc. (NYSE: SRT) ("Startek" or the "Company"), a global provider of customer experience management solutions, is reporting financial results for the third quarter ended September 30, 2021.
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Engagely.ai launches Voice AI Cloud to empower contact centers
Updated : 4 years, 4 months ago IST
Mumbai (Maharashtra) [India], November 3 (ANI/PRNewswire): Engagley.ai, a leading Customer Engagement Automation Platform has launched the AI powered contact center automation platform on the cloud to deliver personalized and humanized customer experience.
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CSS Corp wins best outsourcing provider of the year 2021 at ICMI global co
Updated : 4 years, 4 months ago IST
Bengaluru (Karnataka) [India], November 3 (ANI/PRNewswire): CSS Corp, a global customer experience and technology services provider, today announced that it has been awarded the 'Best Outsourcing Provider 2021' by the International Customer Management Institute (ICMI). The company was named
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Customer Shastra bags the ORM and customer experience endeavours mandate f
Updated : 4 years, 5 months ago IST
Mumbai (Maharashtra) [India], October 27 (ANI/Hunk Golden and Media): Customer Shastra, a startup founded by former WPP Customer Engagement head Anand Shiva, has won the mandate to manage ORM and customer experience endeavours for ITC Foods.
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Startek Wins Frost & Sullivan 2021 India Market Leadership Award
Updated : 4 years, 5 months ago IST
Mumbai [India], October 27 (ANI/PRNewswire): Startek (NYSE: SRT) (the "Company"), a global provider of customer experience management solutions, has been recognized with the Frost & Sullivan 2021 India Market Leadership Award in Customer Experience Outsourcing Services. This recognition
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Uniphore announces "Uniphore Unite" partner program to accelerate Global A
Updated : 4 years, 5 months ago IST
Chennai (Tamil Nadu) [India], October 26 (ANI/BusinessWire India): Uniphore, the leader in Conversational Automation, today announced its Uniphore Unite partner program to support a rapidly expanding market that is seeing the benefits of using Artificial Intelligence (AI) and automation tech
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WebEngage Startup Program Edition 2: Bigger in Impact, Bolder in Ambition
Updated : 4 years, 5 months ago IST
Mumbai (Maharashtra) [India] October 26 (ANI/ Business Wire India): WebEngage, a new age Retention Operating System, has today announced the launch of the second edition of WebEngage Startup Program, a growth accelerator for early-stage B2C startups. WebEngage has launched this Startup Pr
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