Search For "customer experience"
Forrester: Despite Indian banks' continued focus on digital, quality of cu
Updated : 3 years, 7 months ago IST
New Delhi [India], August 17 (ANI/PRNewswire): According to Forrester (Nasdaq: FORR), due to COVID-19, more customers in India are relying on online channels for their banking needs. As India's banks slow the rate of new branch openings, digital channels will continue to become even more imp
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Teleperformance hires Anish Mukker as the new CEO of India to implement si
Updated : 3 years, 7 months ago IST
Gurgaon (Haryana) [India], August 17 (ANI/PRNewswire): Teleperformance, a global leader in omnichannel customer experience, plans to deepen its digitally integrated business services and transformation solutions.
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Startek wins silver and bronze Stevie Awards in 2022 Stevie Awards for gre
Updated : 3 years, 7 months ago IST
Mumbai (Maharashtra) [India] / Denver (Colorado) [US], August 12 (ANI/PRNewswire): Startek® (NYSE: SRT), a global customer experience (CX) solutions provider, today announced that it has been named a Silver Stevie® Award winner in the Employer of the Year category for Other Industr
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QualityKiosk wins Digital Customer Experience Provider of the Year Award a
Updated : 3 years, 7 months ago IST
Mumbai (Maharashtra) [India], August 10 (ANI/PNN): QualityKiosk Technologies, a leading global QA automation and digital performance engineering specialist, has participated in the 11th Edition of Elets NBFC100 Summit held in Chennai on June 17th 2022.
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Axis Bank in partnership with CRMNEXT wins the Best CRM Implementation Awa
Updated : 3 years, 7 months ago IST
Mumbai (Maharashtra) [India], August 8 (ANI/PRNewswire): Axis Bank, India's third largest private sector bank, in partnership with CRMNEXT, the leading digital customer experience platform for banks and financial services, marked the win for the 'Best CRM Implementation' at the Asian Banker
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C4CLOUD signs up with KloudMate
Updated : 3 years, 7 months ago IST
Bangalore (Karnataka) [India], August 5 (ANI/BusinessWire India): Leading SaaS solutions provider, C4CLOUD, signed a memorandum of understanding (MoU) with KloudMate, India's first Observability platform for serverless cloud infrastructure, as its strategic partner, to focus on APAC, EU, and
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VNPT Group partners with Comviva to deliver advanced digital customer expe
Updated : 3 years, 7 months ago IST
New Delhi [India], August 4 (ANI/PRNewswire): Comviva, the global leader in mobility solutions, today announced its strategic partnership with VNPT Group, the second-largest Telecom operator in Vietnam to accelerate its Customer Value Management program.
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M1xchange offers 'Small to Small Factoring' in partnership with YES BANK a
Updated : 3 years, 7 months ago IST
New Delhi [India], August 4 (ANI/PNN): M1xchange, India's first and leading TReDS platform, in partnership with YES BANK and RBL Bank, announced today that it had started testing of 'Small-Small Factoring' product under the Reserve Bank of India's (RBI's) third cohort of the regulatory sandb
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How this startup is changing lives of Indian students without any VC money
Updated : 3 years, 7 months ago IST
New Delhi [India], August 3 (ANI/ATK): The year was 2020 and COVID was ravaging the world. In the midst of it all, CampusTrail was born. While its success is noteworthy, the story of its humble beginning is truly commendable. To understand its vision, one must delve into its founding team.
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VCosmos: A disruptive and hybrid partner for CX
Updated : 3 years, 7 months ago IST
Gurugram (Haryana) [India], August 3 (ANI/PNN): In a competitive marketplace where customers expect more, exceptional customer experience has become imperative for businesses to remain competitive and survive. In this scenario, customer strategy must be broader, more integrated, and more com
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ValueFirst partners with LeadSquared to offer seamless customer conversati
Updated : 3 years, 8 months ago IST
Gurugram (Haryana) [India], July 28 (ANI/BusinessWire India): ValueFirst (a Twilio company), a global leader in the CPaaS space, has partnered with Bengaluru-based end-to-end sales execution and marketing automation platform, LeadSquared, to help brands across the globe offer seamless and jo
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Startek expands product platform to enhance employee experience for strong
Updated : 3 years, 8 months ago IST
Mumbai (Maharashtra) [India]/ Denver (Colorado) [US], July 27 (ANI/PRNewswire): Startek® (NYSE: SRT), a global customer experience (CX) solutions provider, today announced the launch of Startek Agent AI, a modular platform combining three AI-powered solutions designed to enhance employe
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