The Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 5,00,000 on Snapdeal (Ace Vector Limited) "for engaging in unfair trade practices and misleading advertisements by facilitating the sale of non-BIS compliant toys" on its platform
According to the CCPA, investigations triggered by consumer complaints received through the National Consumer Helpline (NCH) revealed that several restaurants were automatically adding service charges, often around 10 per cent, to food bills without customer consent. Such practices directly
As per the Ministry of Consumer Affairs, Food & Public Distribution, the institute had advertised claims such as "7 in Top 10 & 79 in Top 100 selections in CSE 2023" and "39 in Top 50 selections in CSE 2022", prominently featuring the names, photographs and ranks of successful candidates.
India celebrates National Consumer Day on December 24 to remind every citizen of their rights when they buy goods or services. This year, the day focuses on the theme of "Efficient and Speedy Disposal through Digital Justice," highlighting how technology is helping people get justice fast
According to a release from the Ministry of Consumer Affairs, Food and Public Distribution, the platform streamlines procedures for citizens by reducing paperwork, minimising travel, and cutting down physical documentation, thereby promoting environmental sustainability. It also strengthe
The event was graced by Justice Amreshwar Pratap Sahi, President of the National Consumer Disputes Redressal Commission (NCDRC); Nidhi Khare, Secretary of the Department of Consumer Affairs; Bharat Khera, Additional Secretary; and Anupam Mishra, Joint Secretary. In their addresses, they e
The decision was made to protect and promote the rights of consumers as a class and ensure that no false or misleading advertisements are made of any goods or services that contravene the provisions of the Consumer Protection Act, 2019.
The Department of Consumer Affairs has received several complaints against e-commerce platforms for charging extra fees under various names, a practice that the government has classified as a "dark pattern" that misleads and exploits consumers.
New Delhi [India], June 6: Global Apex Awards & International Grandeur Awards 2025 held at the Hotel Hyatt Centric, Janakpuri, New Delhi on 3rd May ,2025. The award was organized by Kiteskraft Productions LLP in Association with GCCR (Global Chamber of Consumer Rights) to identify, enco
Every year on March 15, World Consumer Rights Day is observed to raise global awareness about consumer rights. Informed consumers play a vital role in shaping transparent and competitive markets. To align with this, under the leadership of Prime Minister Narendra Modi, the central governmen
The Central Consumer Protection Authority (CCPA) has deepened its investigation into Ola Electric Mobility Limited and asked for additional documents as part of its ongoing investigation into alleged consumer rights violations.
New Delhi [India], December 20: Consumer protection is a fundamental right, ensuring that people can seek recourse when faced with defective products or poor services. In India, consumer courts serve as dedicated platforms for resolving such disputes. Established under the Consumer Protectio