Search For "cloud communications platform"
Infobip Is Set to Launch AgentOS to Orchestrate Autonomous AI-Driven Custo
Updated : 4 days, 12 hours ago IST
New Delhi [India], March 10: Global AI-first cloud communications platform Infobip, which celebrates its 20th anniversary this year, is set to launch its AI-native, fully managed solution AgentOS. The new platform builds on Infobip's recently launched AI Agents, the intelligent foundation fo
Read More
Infobip is set to launch AgentOS to orchestrate autonomous AI-driven custo
Updated : 1 week, 5 days ago IST
Kuala Lumpur [Malaysia], March 2: Global AI-first cloud communications platform Infobip, which celebrates its 20th anniversary this year, is set to launch its AI-native fully managed solution AgentOS. The new platform builds on Infobip's recently launched AI Agents, the intelligent founda
Read More
Hyper-Personalization at Scale: Why Brands Must Shift to an Agentic AI Str
Updated : 1 month ago IST
New Delhi [India], February 6: Global AI-first cloud communications platform Infobip, celebrating two decades of innovation, predicts an imminent and seismic shift in brand-consumer engagement. Moving away from the current application-to-person (A2P) messaging, Infobip forecasts a widespread
Read More
Hyper-personalization at scale: why brands must shift to an Agentic AI str
Updated : 1 month, 1 week ago IST
Kuala Lumpur [Malaysia], February 4: Global AI-first cloud communications platform Infobip, celebrating two decades of innovation, predicts an imminent and seismic shift in brand-consumer engagement. Moving away from the current application-to-person (A2P) messaging, Infobip forecasts a wide
Read More
Infobip strengthens leadership to drive growth and innovation
Updated : 1 month, 3 weeks ago IST
Kuala Lumpur [Malaysia], January 16: Global cloud communications platform Infobip, announced a series of key leadership changes, effective 1 January 2026, supporting the company's rapid growth and innovation agenda. These appointments promote experienced leaders from within the company, refl
Read More
Infobip Reports Record Black Friday Interactions as Retailers Accelerate S
Updated : 3 months ago IST
Vodnjan [Croatia], December 10: Infobip, the leading global cloud communications platform for customer engagement, identified a remarkable upswing in its Black Friday messaging traffic, with use of Rich Communication Services (RCS) surging 277% on Black Friday 2025 compared to the previous y
Read More
Infobip unveils 2026 trends poised to transform customer engagement and di
Updated : 3 months, 1 week ago IST
Kuala Lumpur [Malaysia], December 1: Global cloud communications platform Infobip today announces its predictions for 2026, spotlighting transformative trends set to redefine how businesses engage customers and operate across sectors. Central to these shifts are the mainstream adoption of AI
Read More
Infobip Brings Voice Calling to WhatsApp Business Users
Updated : 4 months, 2 weeks ago IST
New Delhi [India], October 30: Global cloud communications platform Infobip, today announced the launch of WhatsApp Business Calling, a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers. This addition enhances Infobip's omnichannel platfo
Read More
Global sports fans demand always-on engagement from their favorite teams
Updated : 5 months, 1 week ago IST
Kuala Lumpur [Malaysia], October 8: A new research commissioned by global cloud communications platform Infobip reveals a growing demand among sports fans for always-on, personalized engagement with their favorite teams. The global study shows that two-thirds (66%) of fans feel disconnected
Read More
Infobip and MoneyGram Haas F1 Team Bring Fans Closer to the Heart of Singa
Updated : 5 months, 1 week ago IST
Kuala Lumpur [Malaysia], October 1: Global cloud communications platform, Infobip and the MoneyGram Haas F1 Team are launching an interactive engagement platform to deepen fan connections during the race week. Powered by WhatsApp, the initiative showcases new possibilities for global sports
Read More
AI Becomes the Driving Force of CX in India, Reveals Infobip Report
Updated : 6 months, 2 weeks ago IST
New Delhi [India], August 28: Infobip, the global cloud communications platform, revealed in its latest report - The AI Advantage: How Leading Brands Thrive in a 24 x 7 Customer World - how India's hyper-connected consumers are reshaping expectations for real-time engagement, and why AI is f
Read More
Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversat
Updated : 8 months, 4 weeks ago IST
New Delhi [India], June 18: Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) -- a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules
Read More