Meanwhile, the Ministry of Civil Aviation on Saturday directed IndiGo to trace and deliver the baggage separated from passengers due to cancellations or delays within the next 48 hours.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds and complete the entire refund process for cancelled or disrupted flights by 8
IndiGo operations across India remained severely disrupted even on Saturday, with more than 100 flights cancelled, leaving thousands of passengers stranded at airports in Mumbai, Hyderabad, Guwahati, and other cities.
The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that any delay or non-compliance in processing refunds will invite immediate regulatory action under the Ministry's powers.
In order to protect passengers from any form of opportunistic pricing, the Ministry has invoked its regulatory powers to ensure fair and reasonable fares across all affected routes.
Amid nationwide disruptions caused by delays and cancellations of IndiGo flights, Congress MP Karti Chidambaram on Friday criticised both the Directorate General of Civil Aviation (DGCA) and the airline for failing to enforce and comply with the mandatory rest period directive for flight
Amid widespread disruptions in IndiGo airline services, Telangana Congress MP Mallu Ravi on Friday wrote to Union Civil Aviation Minister Ram Mohan Naidu, flagging what he described as severe and unprecedented turmoil in India's aviation sector following the carrier's massive operational
With the ongoing disruption in flight schedules, particularly those of IndiGo, the Ministry of Civil Aviation took urgent and proactive measures on Friday. The Flight Duty Time Limitations (FDTL) orders of the DGCA (Directorate General of Civil Aviation) have been placed in abeyance with
Indira Gandhi International Airport in Delhi issued a passenger advisory, assuring that Indigo flight operations are now "steadily resuming" after the airline fiasco that saw over 1,000 flights cancelled on Friday.
Even as the Civil Aviation Ministry's priority remains to restore normalcy, IndiGo CEO Peter Elbers categorically stated that things are expected to return to normal between December 10 and 15.
"From November 1, the DGCA came up with new FDTL (flight duty time limitation) regulations. The Ministry also initiated a continuous engagement process with the airlines for at least 6 months. Previously, there was no issue regarding the new FDTL norm. Other airlines, including Air India
The Directorate General of Civil Aviation (DGCA) on Friday placed its Flight Duty Time Limitations (FDTL) orders in abeyance to help stabilise the situation and minimise passenger inconvenience, in response to the ongoing disruption in flight schedules, particularly those of IndiGo Airlin