"Passengers are requested to remain in contact with their airlines, check official platforms for updates, and allow extra time for travel," the ministry posted on X. "Passenger facilitation teams are available at airports to support travellers," it added.
Passengers have been advised to check their flight status with airlines before leaving for the airport and to monitor updates on airport websites or mobile applications. Travellers have also been asked to allow extra time for their journeys due to possible fog-related delays.
Congress leader Karti Chidambaram on Friday held the Directorate General of Civil Aviation and the Ministry of Civil Aviation equally responsible for the IndiGo flight operations crisis and said that an impact study should have been carried out before issuing a notification on Flight Duty
"People need to think about why this whole thing happened. It happened after an order of the Ministry of Civil Aviation. The airline's flight schedule has been cut by 10 per cent. Now, who will get this 10 per cent? Tata will get it. Tata ko Adani lene jaa rahe hai. Everybody knows it," Y
The Union Civil Aviation Ministry has ordered the airline to curtail its overall operations by 10 per cent, up from an earlier order of 5 per cent, citing the necessity to "stabalise the airline's operations". The airline is ordered to continue with covering its usual destinations. The mi
In a post on X, the Congress leader wrote, "I am glad that the Ministry of Civil Aviation has woken up at last and capped the Economy Class fares. As long the duopoly in the airline sector remains, caps on Economy Class fares must remain in force. Absent robust competition, the only way t
The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that any delay or non-compliance in processing refunds will invite immediate regulatory action under the Ministry's powers.
In order to protect passengers from any form of opportunistic pricing, the Ministry has invoked its regulatory powers to ensure fair and reasonable fares across all affected routes.
Even as the Civil Aviation Ministry's priority remains to restore normalcy, IndiGo CEO Peter Elbers categorically stated that things are expected to return to normal between December 10 and 15.
"From November 1, the DGCA came up with new FDTL (flight duty time limitation) regulations. The Ministry also initiated a continuous engagement process with the airlines for at least 6 months. Previously, there was no issue regarding the new FDTL norm. Other airlines, including Air India
Civil Aviation Minister Ram Mohan Naidu Kinjarapu has said that the situation due to Indigo flight delays and cancellations is getting better and it is expected that there won't be waiting at airports from tomorrow.
The Ministry of Civil Aviation has directed airlines, especially IndiGo, to implement measures immediately to resolve the severe disruption to flight schedules and stabilise services without delay.