Meanwhile, the Ministry of Civil Aviation on Saturday directed IndiGo to trace and deliver the baggage separated from passengers due to cancellations or delays within the next 48 hours.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds and complete the entire refund process for cancelled or disrupted flights by 8
IndiGo operations across India remained severely disrupted even on Saturday, with more than 100 flights cancelled, leaving thousands of passengers stranded at airports in Mumbai, Hyderabad, Guwahati, and other cities.
Passengers across major airports, including the one in Delhi, faced long queues and extended waiting hours after technical and operational issues triggered major disruptions in IndiGo's flight network. Aviation officials said efforts were underway to stabilise the schedule and accommodate
The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that any delay or non-compliance in processing refunds will invite immediate regulatory action under the Ministry's powers.
Speaking to ANI, the UBT MP said the airline's large market share had worsened the impact of operational disruptions, urging the management to take responsibility for the inconvenience caused to passengers and staff alike.
In order to protect passengers from any form of opportunistic pricing, the Ministry has invoked its regulatory powers to ensure fair and reasonable fares across all affected routes.
Amid nationwide disruptions caused by delays and cancellations of IndiGo flights, Congress MP Karti Chidambaram on Friday criticised both the Directorate General of Civil Aviation (DGCA) and the airline for failing to enforce and comply with the mandatory rest period directive for flight
Former Union Minister and Congress veteran P Chidambaram described the widespread flight cancellations, especially of IndiGo, as a consequence of what he termed a duopolistic market.
Amid widespread disruptions in IndiGo airline services, Telangana Congress MP Mallu Ravi on Friday wrote to Union Civil Aviation Minister Ram Mohan Naidu, flagging what he described as severe and unprecedented turmoil in India's aviation sector following the carrier's massive operational
With the ongoing disruption in flight schedules, particularly those of IndiGo, the Ministry of Civil Aviation took urgent and proactive measures on Friday. The Flight Duty Time Limitations (FDTL) orders of the DGCA (Directorate General of Civil Aviation) have been placed in abeyance with