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Transparency helps build trust, Air India CEO highlights improved performa
Updated : 5 months, 1 week ago IST
Air India CEO Campbell Wilson has written letters to the employees, highlighting the airline's progress in performance, customer experience, and network growth while reaffirming the company's commitment to transparency and cultural transformation.
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Flight incident rate 'entirely normal', Net Promoter Score hits record hig
Updated : 5 months, 1 week ago IST
Air India CEO Campbell Wilson on Sunday drew attention to the airline's operations in recent days, stressing that the rate of flight incidents remains in line with the carrier's scale, even as performance indicators such as on-time performance and customer satisfaction have reached record
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Air India enters into codeshare agreement with AIX Connect
Updated : 2 years, 5 months ago IST
A codeshare agreement allows one airline to sell seats on a flight operated by another airline, with each airline using their own flight number.
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