Search For "service charge"
CCPA cracks down on restaurants for illegal service charges, takes action
Updated : 4 months, 2 weeks ago IST
According to the CCPA, investigations triggered by consumer complaints received through the National Consumer Helpline (NCH) revealed that several restaurants were automatically adding service charges, often around 10 per cent, to food bills without customer consent. Such practices directly
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CCPA takes suo moto cognizance against 5 Delhi restaurants for non-refund
Updated : 1 year ago IST
The Central Consumer Protection Authority (CCPA) has taken suo moto action against five restaurants Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation for failing to refund mandatory service charges despite judgment held by Hon'ble High Court of Delhi, the M
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CCPA takes action on 5 Delhi restaurant including Chaayos, Xero Courtyard,
Updated : 1 year ago IST
Central Consumer Protection Authority (CCPA) takes suo moto cognizance against five Delhi based restaurants for non-refund of Service Charge including Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation for failing to refund mandatory service charges despite
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Restaurant associations take service charge ruling to division bench
Updated : 1 year ago IST
Two appeals have been filed before the Division Bench of the Delhi High Court, challenging the recent ruling by a single-judge bench that declared service charges or tips as voluntary payments by customers, which cannot be imposed mandatorily by hotels and restaurants.
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CCPA takes suo moto cognizance against 5 Delhi restaurants for non-refund
Updated : 1 year ago IST
Notices have been issued under the Consumer Protection Act, 2019, directing the restaurants to refund the service charge amounts. The five restaurants include Makhna Deli, Xero Courtyard, Castle Barbeque, Chaayos, and Fiesta by Barbeque Nation This measure is aimed at reducing the undue
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IDFC FIRST Bank a Class Apart
Updated : 2 years ago IST
Mumbai (Maharashtra) [India], May 23: A pathbreaking new research benchmarks reasonableness of service charges levied by banks across India. The study, authored by Dr Ashish Das, Professor, Department of Mathematics, from the Indian Institute of Technology- Bombay (IIT-B), was commissioned b
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IDFC FIRST Bank a Class Apart
Updated : 2 years ago IST
Mumbai (Maharashtra) [India], May 23: A pathbreaking new research benchmarks reasonableness of service charges levied by banks across India. The study, authored by Dr Ashish Das, Professor, Department of Mathematics, from the Indian Institute of Technology- Bombay (IIT-B), was commissioned b
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Delhi HC imposes Rs 1 lakh on Restaurant and Hotel Associations for non-co
Updated : 2 years, 10 months ago IST
A number of consumers have complained about the forceful collection of service charges on the National Consumer Helpline (NCH). Since the guidelines issued by the CCPA in July, 2022, more than 4,000 complaints have been registered.
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'Service charge' gives impression it's levied by govt, consider using 'sta
Updated : 3 years, 1 month ago IST
The Delhi High Court on Wednesday asked the body representing the restaurants and hotels to consider changing the term 'service charge' to 'staff welfare fund' or 'staff welfare contribution'.
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Power ministry issues amendment in guidelines and standards for charging i
Updated : 3 years, 6 months ago IST
The Ministry in an official statement released on Wednesday made two additions, namely, the public charging stations (PCS) shall have the feature of prepaid collection of service charges with the time of the day rates and discount for solar hours and a committee under Central Electricity Aut
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Centre, Consumer Protection Authority move Delhi HC for vacation of stay o
Updated : 3 years, 8 months ago IST
New Delhi [India], August 31 (ANI): The Central Government and the Central Consumer Protection Authority (CCPA) on Wednesday moved a plea in the Delhi High Court seeking a vacation of the stay on the guidelines prohibiting levying of service charges on consumer's bill by hotels and restauran
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Levying of service charge on food bills: Division bench asks CCPA to appro
Updated : 3 years, 9 months ago IST
New Delhi [India], August 18 (ANI): The Delhi High Court's Division Bench on Thursday asked the Central Consumer Protection Authority (CCPA) to approach the single bench while disposing of the appeal challenging the Single bench's order which stayed the guidelines issued by it restraining le
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