The Ministry of Civil Aviation (MoCA) directed IndiGo Airlines to clear all pending passenger refunds without delay. According to an official release, the Ministry has mandated that the refund process for all cancelled or disrupted flights must be fully completed by 8:00 PM on Sunday, Dec
According to airport data accessed on Saturday, several major hubs reported significant cancellations by IndiGo. Hyderabad Airport recorded 69 planned cancellations, including 26 arrivals and 43 departures.
Union Civil Aviation Minister Ram Mohan Naidu Kinjarapu shared on X, announcing strict directives to IndiGo amid widespread cancellations and delays, ordering the airline to clear all pending passenger refunds and complete the entire refund process for cancelled or disrupted flights by 8
The Ministry has also instructed airlines not to levy any rescheduling charges for passengers whose travel plans were impacted by cancellations. It emphasised that any delay or non-compliance in processing refunds will invite immediate regulatory action under the Ministry's powers.
Amid nationwide disruptions caused by delays and cancellations of IndiGo flights, Congress MP Karti Chidambaram on Friday criticised both the Directorate General of Civil Aviation (DGCA) and the airline for failing to enforce and comply with the mandatory rest period directive for flight
Akasa Air cancelled its Jeddah, Kuwait and Abu Dhabi flights for November 24-25 due to volcanic ash from Ethiopia. Passengers can get a refund or rebook, and the airline says safety remains its top priority.