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Hiver launches live chat within Gmail; empowers Google Workspace companies
Updated : 4 years, 2 months ago IST
Bangalore (Karnataka) [India], March 25 (ANI/NewsVoir): Hiver - the world's first helpdesk designed for Google Workspace - has announced the launch of its new Live Chat functionality. Now teams using Hiver can interact with customers in real-time and provide instant support - right from Gmai
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Clutter achieves 25 percent improved efficiency with Hiver
Updated : 4 years, 3 months ago IST
Bangalore (Karnataka) [India], January 31 (ANI/NewsVoir): Clutter, the fastest-growing moving and storage provider in the US, started using Hiver - the world's first helpdesk designed for Google Workspace. With Hiver, the team significantly streamlined their email workflows and improved effi
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Get It Made delights customers, achieves 250 percent increase in efficienc
Updated : 4 years, 5 months ago IST
Bengaluru (Karnataka) [India], December 22 (ANI/NewsVoir): Get It Made, a manufacturing-as-a-service company, started using Hiver - the world's first helpdesk designed for Google Workspace.
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Air comm delivers 25 percent faster customer service with Hiver
Updated : 4 years, 7 months ago IST
Bangalore(Karnataka)[India]October 28(ANI/Newsvoir): Air Comm, an award-winning wireless communications and solutions provider, deployed Hiver - a Gmail-based customer service solution.
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Oxford Business Group delivers 2X faster support with Hiver
Updated : 4 years, 8 months ago IST
Bengaluru (Karnataka) [India], September 24 (ANI/NewsVoir): Oxford Business Group, which specializes in gathering business intelligence on emerging markets around the world, adopted Hiver - the world's first helpdesk built for Google Workspace - and substantially improved its customer suppor
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75 percent of companies offer support outside of business hours: Hiver Sur
Updated : 4 years, 9 months ago IST
Bengaluru (Karnataka) [India], August 5 (ANI/NewsVoir): As many as 75% of customer service teams deliver support outside of regular business hours while 34% offer 24x7 support, according to a report published by Hiver.
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itGenius, a Google G Suite services consultancy, delivers brilliant custom
Updated : 4 years, 10 months ago IST
Bengaluru (Karnataka) [India], July 27 (ANI/NewsVoir): itGenius, a Google G Suite services consultancy in Australia, adopted Hiver - the world's first Gmail-based help desk, and remarkably improved its customer support team's efficiency.
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Visiting Angels, a senior home care agency, achieves 100 percent increase
Updated : 4 years, 11 months ago IST
Bengaluru (Karnataka) [India], June 22 (ANI/NewsVoir): Visiting Angels, a senior home care services and assistance provider in the US, deployed Hiver - a Gmail-based customer service solution, and significantly improved its admin team's efficiency.
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International online travel company Kiwi.com achieves 100 per cent SLA suc
Updated : 5 years, 1 month ago IST
Bengaluru (Karnataka) [India], April 14 (ANI/NewsVoir): Kiwi.com, one of the five biggest online sellers of flight tickets in Europe, deployed Hiver - a Gmail-based customer service solution, and significantly improved the efficiency of its business development team. With Hiver, the team ach
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Hiver launches 'Lite Shared Inbox' to help small businesses grow faster
Updated : 6 years, 3 months ago IST
Bengaluru (Karnataka) [India], Feb 21 (ANI/NewsVoir): Hiver, a shared inbox solution for teams, today rolled out Hiver Lite with the mission to help small businesses grow faster through better email collaboration.
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Global freight forwarder Flexport increases team efficiency by 50 per cent
Updated : 6 years, 5 months ago IST
Bengaluru (Karnataka) [India], Dec 5 (ANI/NewsVoir): Flexport, a leading freight forwarding and customs brokerage company in the US, deployed Hiver, a SaaS-based email collaboration solution for teams, to increase productivity across the firm.
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