Search For "net promoter score"
Flight incident rate 'entirely normal', Net Promoter Score hits record hig
Updated : 5 months, 3 weeks ago IST
Air India CEO Campbell Wilson on Sunday drew attention to the airline's operations in recent days, stressing that the rate of flight incidents remains in line with the carrier's scale, even as performance indicators such as on-time performance and customer satisfaction have reached record
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Generative AI boosts customer retention by 14% in Insurance sector: Report
Updated : 7 months, 2 weeks ago IST
Indian insurers using Generative AI are reporting gains, customer retention has gone up by 14 per cent and Net Promoter Scores (NPS) have risen 30 per cent, according to information shared in a press release by Aritvatic.AI. Experts believe it could play a central role in achieving India's t
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The Claim Settlement Ratio: How to Interpret It
Updated : 1 year ago IST
New Delhi [India], February 27: A sudden accident or unexpected event can cause injury, harm, or even death, resulting in loss of income. In such scenarios, life insurance provides financial support, compensating for the future income lost. Therefore, choosing a reliable life insurer who ful
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Max Life achieves 99.51 per cent Claims Paid Ratio in FY23; Surpasses 99 p
Updated : 2 years ago IST
New Delhi [India], February 29: Max Life Insurance Company Ltd. ('Max Life' / 'Company') has achieved its highest-ever individual Claims Paid Ratio of 99.51 per cent in the financial year 2022-23, as per the Insurance Regulatory and Development Authority of India's (IRDAI) Handbook on Indian
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Bloom Tops Customer Rankings Again
Updated : 2 years, 5 months ago IST
New Delhi [India], October 10: Bloom, one of India's most innovative brands, has won 'Best Hotel Chain For Customer Satisfaction' at Today's Traveller Awards 2023 at a ceremony hosted in New Delhi. This latest accolade is testament to the fact Bloom has gone head-to-head with renowned intern
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Vymo achieves a Net Promoter Score of 54; becomes one of the highest-rated
Updated : 2 years, 7 months ago IST
Bangalore (Karnataka) [India], August 17: Vymo, the world's leading sales engagement platform for financial institutions, reported that it has achieved a high Net Promoter Score of 54, which is a +19 increase since providing an upgraded mobile interface that maximizes productivity and enhanc
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Huawei in Top Three Indian Mobile Brands List: Findings by Numr Research
Updated : 6 years, 6 months ago IST
New Delhi [India] August 29(ANI/NewsVoir): Huawei is among the top three Indian mobile brands as per NPS or Net Promoter Score, says a survey conducted by Numr Research, a market research firm.
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