Search For "global cloud communications platform"
Infobip strengthens leadership to drive growth and innovation
Updated : 4 months, 3 weeks ago IST
Kuala Lumpur [Malaysia], January 16: Global cloud communications platform Infobip, announced a series of key leadership changes, effective 1 January 2026, supporting the company's rapid growth and innovation agenda. These appointments promote experienced leaders from within the company, refl
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Infobip Reports Record Black Friday Interactions as Retailers Accelerate S
Updated : 6 months ago IST
Vodnjan [Croatia], December 10: Infobip, the leading global cloud communications platform for customer engagement, identified a remarkable upswing in its Black Friday messaging traffic, with use of Rich Communication Services (RCS) surging 277% on Black Friday 2025 compared to the previous y
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Infobip unveils 2026 trends poised to transform customer engagement and di
Updated : 6 months, 1 week ago IST
Kuala Lumpur [Malaysia], December 1: Global cloud communications platform Infobip today announces its predictions for 2026, spotlighting transformative trends set to redefine how businesses engage customers and operate across sectors. Central to these shifts are the mainstream adoption of AI
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Infobip Brings Voice Calling to WhatsApp Business Users
Updated : 7 months, 1 week ago IST
New Delhi [India], October 30: Global cloud communications platform Infobip, today announced the launch of WhatsApp Business Calling, a new feature that enables businesses to make and receive voice calls via their WhatsApp Business numbers. This addition enhances Infobip's omnichannel platfo
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Global sports fans demand always-on engagement from their favorite teams
Updated : 8 months ago IST
Kuala Lumpur [Malaysia], October 8: A new research commissioned by global cloud communications platform Infobip reveals a growing demand among sports fans for always-on, personalized engagement with their favorite teams. The global study shows that two-thirds (66%) of fans feel disconnected
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Infobip and MoneyGram Haas F1 Team Bring Fans Closer to the Heart of Singa
Updated : 8 months, 1 week ago IST
Kuala Lumpur [Malaysia], October 1: Global cloud communications platform, Infobip and the MoneyGram Haas F1 Team are launching an interactive engagement platform to deepen fan connections during the race week. Powered by WhatsApp, the initiative showcases new possibilities for global sports
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AI Becomes the Driving Force of CX in India, Reveals Infobip Report
Updated : 9 months, 2 weeks ago IST
New Delhi [India], August 28: Infobip, the global cloud communications platform, revealed in its latest report - The AI Advantage: How Leading Brands Thrive in a 24 x 7 Customer World - how India's hyper-connected consumers are reshaping expectations for real-time engagement, and why AI is f
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Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversat
Updated : 11 months, 3 weeks ago IST
New Delhi [India], June 18: Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) -- a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static, rules
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Infobip Unveils CXOP: The Next Generation of AI-Powered Customer Conversat
Updated : 12 months ago IST
Kuala Lumpur [Malaysia], June 11: Global cloud communications platform Infobip today announced its Conversational Experience Orchestration Platform (CXOP) -- a game-changing solution that places agentic AI at the heart of every customer interaction. CXOP enables brands to move beyond static,
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Hyper-Personalization Emerges as a Top Priority of Customer Engagement and
Updated : 1 year ago IST
New Delhi [India], May 14: Infobip, a global cloud communications platform, has released a new report titled "Hyper-Personalization: Intelligent Customer Engagement for Business Growth", with research insights by leading analyst firm IDC. The report highlights the growing significance of hyp
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Infobip and the MoneyGram Haas F1 Team join forces to redefine F1 fan expe
Updated : 1 year, 1 month ago IST
Kuala Lumpur [Malaysia], May 6: Global cloud communications platform Infobip has signed a multi-year partnership with the MoneyGram Haas F1 Team, helping the Team to create deeper connections with fans worldwide. Infobip's technology will power a new era of digital engagement, delivering rea
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RCS Interactions in India Skyrocket by 850% in 2024: Infobip Report
Updated : 1 year, 2 months ago IST
New Delhi [India], March 28: Global cloud communications platform Infobip has released its latest Messaging Trends Report, highlighting the rapid surge in Rich Communication Services (RCS) adoption and its transformative impact on customer experiences in India. Infobip analyzed more than 530
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