Search For "customer service solution"
Startek® wins Silver Stevie® Award in 2025 International Business Awards®
Updated : 9 months ago IST
Mumbai (Maharashtra) [India], August 22: Startek® was named the winner of a Silver Stevie® Award in the Customer Service Solution category in The 22nd Annual International Business Awards® last week.
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VTEX Acquires Weni to Enhance Its Composable and Complete Platform, Delive
Updated : 1 year, 8 months ago IST
Mumbai (Maharashtra) [India], September 4: VTEX (NYSE: VTEX), the composable and complete commerce platform trusted by 2,600 global enterprise brands and retailers, has acquired Weni, a leader in customer service solutions fueled by advanced AI. This acquisition strengthens VTEX's ability to
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Arrive Logistics delivers 40 per cent faster customer service using Hiver
Updated : 3 years, 12 months ago IST
Bengaluru (Karnataka) [India], May 23 (ANI/NewsVoir): Arrive Logistics, a leading US-based tech-powered freight brokerage has leveraged Hiver, a Bengaluru-based helpdesk to boost the efficiency of its frontline employees and improve customer service response time.
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Clutter achieves 25 percent improved efficiency with Hiver
Updated : 4 years, 3 months ago IST
Bangalore (Karnataka) [India], January 31 (ANI/NewsVoir): Clutter, the fastest-growing moving and storage provider in the US, started using Hiver - the world's first helpdesk designed for Google Workspace. With Hiver, the team significantly streamlined their email workflows and improved effi
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Wolken Software launches a Cloud-native, self-serve SaaS Customer Service
Updated : 4 years, 5 months ago IST
Bengaluru (Karnataka) [India], December 1, (ANI/NewsVoir): With the aim to transform the customer service experience of the businesses, Bangalore, Mumbai and US-based software company, Wolken Software today announced the launch of its self-service SaaS customer service solution - Wolken Care
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Air comm delivers 25 percent faster customer service with Hiver
Updated : 4 years, 6 months ago IST
Bangalore(Karnataka)[India]October 28(ANI/Newsvoir): Air Comm, an award-winning wireless communications and solutions provider, deployed Hiver - a Gmail-based customer service solution.
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Visiting Angels, a senior home care agency, achieves 100 percent increase
Updated : 4 years, 11 months ago IST
Bengaluru (Karnataka) [India], June 22 (ANI/NewsVoir): Visiting Angels, a senior home care services and assistance provider in the US, deployed Hiver - a Gmail-based customer service solution, and significantly improved its admin team's efficiency.
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International online travel company Kiwi.com achieves 100 per cent SLA suc
Updated : 5 years, 1 month ago IST
Bengaluru (Karnataka) [India], April 14 (ANI/NewsVoir): Kiwi.com, one of the five biggest online sellers of flight tickets in Europe, deployed Hiver - a Gmail-based customer service solution, and significantly improved the efficiency of its business development team. With Hiver, the team ach
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Hiver hosted an industry discussion on the best practices in building a ge
Updated : 5 years, 2 months ago IST
Bengaluru (Karnataka) [India], March 11 (ANI/NewsVoir): Hiver, a Gmail-based customer service solution, hosted an industry discussion with a panel of four highly-prolific women leaders from different realms of expertise in the startup ecosystem.
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Uniphore and NTT DATA sign multi-year deal to bring Conversational Service
Updated : 5 years, 7 months ago IST
Chennai (Tamil Nadu) [India] / Palo Alto (California)/Plano (Texas) [USA], October 20 (ANI/BusinessWire India): In response to an increase in global demand for end-to-end customer service solutions, Uniphore, an early market leader in the Conversational Service Automation (CSA) space, and NT
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SaaS Unicorn AppsFlyer delivers world-class customer support with Hiver
Updated : 5 years, 7 months ago IST
Bangalore (Karnataka) [India], October 1 (ANI/NewsVoir): AppsFlyer, a SaaS mobile marketing analytics and attribution platform, deployed Hiver, a Gmail-based customer service solution, to seamlessly manage customer queries and provide on-time support.
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New Hope Fertility Centre provides 2x faster customer support with Hiver
Updated : 5 years, 11 months ago IST
Bengaluru (Karnataka) [India], June 18 (ANI/NewsVoir): New Hope Fertility Centre (NHFC), a global leader in human reproductive medicine in the US, implemented Hiver, a customer service solution for teams, to improve patient interaction and internal collaboration between teams. With Hiver, NH
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