Search For "customer journey"
Infobip Is Set to Launch AgentOS to Orchestrate Autonomous AI-Driven Custo
Updated : 5 days, 9 hours ago IST
New Delhi [India], March 10: Global AI-first cloud communications platform Infobip, which celebrates its 20th anniversary this year, is set to launch its AI-native, fully managed solution AgentOS. The new platform builds on Infobip's recently launched AI Agents, the intelligent foundation fo
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Infobip is set to launch AgentOS to orchestrate autonomous AI-driven custo
Updated : 1 week, 6 days ago IST
Kuala Lumpur [Malaysia], March 2: Global AI-first cloud communications platform Infobip, which celebrates its 20th anniversary this year, is set to launch its AI-native fully managed solution AgentOS. The new platform builds on Infobip's recently launched AI Agents, the intelligent founda
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Rootle.ai Launches India's First "Institutional Memory Voice AI" Platform
Updated : 2 weeks, 6 days ago IST
Ahmedabad (Gujarat) [India], February 23: Rootle.ai, an Ahmedabad-based Voice AI startup, today announced the launch of what it describes as India's first Institutional Memory Voice AI platform for customer journeys. The system is designed to reduce enterprise knowledge loss resulting from h
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Hyper-personalization at scale: why brands must shift to an Agentic AI str
Updated : 1 month, 1 week ago IST
Kuala Lumpur [Malaysia], February 4: Global AI-first cloud communications platform Infobip, celebrating two decades of innovation, predicts an imminent and seismic shift in brand-consumer engagement. Moving away from the current application-to-person (A2P) messaging, Infobip forecasts a wide
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Mysore Saree Udyog Reimagines Its Digital Commerce Experience with Netcore
Updated : 2 months ago IST
Mumbai (Maharashtra) [India], January 13: Netcore, a global leader in AI-powered customer engagement, and Mysore Saree Udyog (MSU), one of India's most admired ethnic wear labels, today announced the success of their collaboration in reimagining MSU's digital commerce experience. Through Net
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Ujjivan Small Finance Bank Achieves 200x ROI and 15% Boost in Digital Adop
Updated : 2 months, 3 weeks ago IST
Mumbai (Maharashtra) [India], December 23: Ujjivan Small Finance Bank (Ujjivan SFB), serving more than 98 lakh customers across 26 states and UTs, has achieved a transformational leap in digital adoption and customer engagement through its partnership with Netcore Cloud. By deploying hyper-l
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Myntra set to hit 200 million Annual Active Users in 2025; 50% of the acti
Updated : 3 months ago IST
Reflecting the burgeoning premium e-lifestyle adoption across India, Myntra is set to hit ~200 million Annual Active Users by the close of 2025. This milestone underscores the platform's widening appeal with affluent customers and its increasing penetration into both metropolitan and non-
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Tata Communications Launches Voice AI Platform to Transform BFSI Customer
Updated : 5 months, 1 week ago IST
Mumbai (Maharashtra) [India], October 9: Tata Communications, a leading global communications technology player, on October 8, announced the launch of its Voice AI platform powered by Agentic AI -- an industry first speech-to-speech customer engagement solution offering instant decision maki
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Ozonetel launches CXi Studio for seamless AI-human collaboration across cu
Updated : 5 months, 1 week ago IST
CXi Studio is an AI orchestration tool that helps businesses personalise conversations and build end-to-end customer journeys
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Infobip Surpasses 10 Billion RCS Messages
Updated : 5 months, 1 week ago IST
New Delhi [India], September 29: Global communications platform Infobip has surpassed 10 billion Rich Communication Services (RCS) business messages, delivered to consumers on its platform, marking a significant leap toward richer, conversational messaging. India has emerged as a key market
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Appier Announces Full Product Line Infused with Agentic AI, Ushering in a
Updated : 5 months, 1 week ago IST
Taipei [Taiwan], September 23: Appier (TSE: 4180), a leading AI native software company, today announced the infusion of Agentic AI across its entire product portfolio and the launch of eight purpose built AI Agents. Designed to help advertisers and marketers deliver predictable ROI, the new
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E-Commerce AI Startup BiteSpeed Crosses 5000+ Brands Globally, Onboards To
Updated : 5 months, 2 weeks ago IST
Bengaluru (Karnataka) [India], September 4: BiteSpeed, an AI-native marketing and support platform, now powers growth for over 5,000 e-commerce brands across 50+ countries. D2C leaders like Dot&Key, Bombay Shaving Company, Mokobara, Minimalist, mCaffeine, and Zouk have adopted BiteSpeed's AI
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